[Resolved]  Sansui India — Product don't working

Address:415404
Website:[email protected]

Maine[protected] ko sansui ka 50 inch smart tv (Model No. Sansui SMC50FH18X 50 Inch Full HD Smart LED) Liya tha. usko videocon ka in-build DTH system hai. jab maine tv install kiya us din se 4-5 din mein hi DTH "No Signal" Dikha raha hai Aur Tv ka sound bhi kabhi aata hai kabhi jata hai.
Maine company se complaint ki to company bata rahi hai ki tv ka part chala gaya hai aur ye part abhi hamare pass nahi hai. Aapka Tv repair nahi ho sakta lekin hum aapko naya tv replace mein de denge.o bolke abhi 15 din ho gaye hai. to abhi phone kiya to wo bol rahe hai ki tv ka (Model No. Sansui SMC50FH18X 50 Inch Full HD Smart LED) model abhi bandh ho gaya hai. market mein nahi hai. aapko usi Price ka naya tv chahiye to de denge. our wo bhi 43 inch ka.
lekin mujhe kuch bhi karke wahi tv model chahiya. to main kya karoon.

regard'
Shivkumar Patil
[protected]
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Aug 8, 2021
Complaint marked as Resolved 
Sansui India customer support has been notified about the posted complaint.
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Comments

Dear Shivkumar Patil,

Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Videocon Online Team
Dear Customer,

Thank you for sharing your details with us. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team
Dear Customer,

We request you to get in touch with [protected]@vgmail.in for issues pertaining to your TV/LCD/LED

Warm Regards,
Videocon d2h Team
Touch paid
Dear rkpgrs,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Videocon Online Team
Dear Team,

I purchased Sansui 40" LED Television from Bajaj Show Room, Malakpet, on month of August-2016, from fast a week picture color coming black & White.
please send your technician to solve the problem...

Contact Number : +91 [protected]
Mohammad Raheem
H.No:2-4-530, Kachiguda, Hyderabad - 500027
Videocon Industries Customer Care's response, Dec 7, 2016
Dear Raheem987,

Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [email protected] and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Videocon Online Team
Dear Raheem987,

We hope your concern is resolved. Please write to us at [protected]@vgmail.in in case you need any assistance.

Regards,
Videocon Online Team
Dear rkpgrs,

We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Videocon Online Team

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