Sapnaonline.com — Not Delivered

Address:

Bongaigaon, Assam

I had ordered two books for a total of Rs.928/- (paid online) on last 04/08/2015 in the site https://www.sapnaonline.com of which Order ID is :[protected]. They generated invoice for the items and sent messages in my mobile that the items has been shipped via India Post AWB No: CK[protected]IN and No: CK[protected]IN respectively. Tracking of these at India Post site shows 'No Data Found" and Sapnaonline's site shows the status of dispatch as "Shipped" in one section while on the other as "Pending". I do suspect the AWB numbers are fake ones and they have not yet dispatched the items. The addressee has not so far received the items. I called a good many times at Sapnaonline.com's phone no: [protected] but they never respond and the connected call continues to raise my phone bills minutes after minutes. They also have not replied my e-mailers to [protected]@sapnaonline.com asking for a refund. I want a full refund immediately.