Sapnaonline.com — Payment done but neither processing order nor giving refund back

Address:Bhopal, Madhya Pradesh

I ordered a book from sapnaonline.com and made payment for the samw through net banking, but it has been 15days and i have not receieved my order or refund. My order id is-SAP[protected] When i call at their customer care executive no one is picking up phone. I feel like being coned, when they are unable to run their business why dont they bring thier website down.
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Sapnaonline.com — Never delivered the product

I bought a book from the site and paid the money but it's been more than 10 days and I haven't heard from them since then. When I call the customer care, it automatically goes on wait and then no one responds no matter how long I wait.

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    Bhopal
    Madhya Pradesh
    India
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