Reliance Communications — no service | |||
i had made a complaint to reliance big tv customer care, first person who attended the call said me that the problem will be solved within 48 hours.....and after one week without any response from the company side I made the call again .........and now they are asking for one more week to solve the issue........my card number is[protected]....i dont know what to do Was this information helpful? | |||
 6 Comments | |||
Comments
i have been using Reliance smart internet card but there is no proper service for me despitr how many times i call them.
Reply
My mobile no. is [protected]. and today i recharged my mobile account by Rs.75.
after that my phone is not able to incoming/outgoing all calls may b blocked by network...
So please sir/madam take my problem seriously
thank you
vijay pas singh
after that my phone is not able to incoming/outgoing all calls may b blocked by network...
So please sir/madam take my problem seriously
thank you
vijay pas singh
I had taken Reliance Netconnect+ Dongal for Internet service Broadband while taking the service i got it confirmed by sales personal that Internet service will be available all over India. I was using & paying regularly for the service. Then I happened to go to Guwahati Assam on 11th Nov 2012 till 22nd Jan 13 were the Dongal did not work so i gave complain to Reliance then I received call from JVServices to pay for 2 month & Mr. Nischal from JVServices told me to give complain on e mail i sent the same on 4th Feb 13 then reminders on 11th Feb 13 & 8th April 13 but I have not received any reply. Then few days back i received a call & was threatened that i should pay or else have to face Legal action & i have received a legal notice today to pay.
i would like to complain for the company it gave misinformation will giving connection & want me to pay for the service they are not able to provide. So please advice what to do. Help to forward my complain to concerned authority.
i would like to complain for the company it gave misinformation will giving connection & want me to pay for the service they are not able to provide. So please advice what to do. Help to forward my complain to concerned authority.
Dear Customer,
We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.
Regards,
RCOMcare
We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.
Regards,
RCOMcare
Dear Customer,
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RDTVcare
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RDTVcare
Dear Customer,
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RDTV Care
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RDTV Care
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