[Resolved] Sathya Agencies — Complaint over ac

jafar1981

from Korampallam, Tamil Nadu

Address:

Thoothukudi, Tamil Nadu, 628204

I bought "AC Onida" just before two month from the great sathya tuticorin. installed with the help of me mostly of 90 %. technician came without proper tools just having dril machine and screw driver but not having the right size drill bit. finally used my own drill bit. technician had assembling knowledge but not having fixing knowledge. since it fixed, the indoor gives fluctuating flow of air almost inconsistent. indoor cool air makes loud noise like "while we are travelling in the bus opponent wind gives sound." made phone calls 4 times response was good "saying, will send technician" but not yet almost one week gone. this indicates they have toomuch of sales despite not giving good service. congratulations. go ahead sathya agencies.
my name is :jafar
mob :[protected]

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May 11, 2017

Complaint marked as Resolved

Sathya Agencies customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2016

Sathya Agencies Customer Care's response Dear Sir,

Greetings from Sathya CRM.

Our Customer Support Executive had called you with regard to the above complaint on the same day of your escalation and arranged for Service. As you had informed that the problem is fixed, we haven't arranged for the Service Personnel.

In future if you need any service, please Call our Sathya Customer Care [protected]/[protected].

Looking forward to serve you always,

with regards,

SATHYA CRM