Saturday Sunday Media Internet Private Limited — Damaged sd card delivered from bookmyoffer online site

Website:

www.bookmyoffer.com

I purchased a 16 GB SD card from BOOK MY OFFER. But the SD card is found damaged. After mount this card in Mobile show memory card damaged. Several time contacts with the online store with mail or phone. But till now not any answer from their side. On31st Dec I received answer of my first mail that your problem resolve within 24 to 48 hrs. But after then no any answer or call. When contact with phone, then after receiving phone cut automatically. E-mail CONVERSASION: Sir, I have received my order of 16 GB memory card. But this card is not working. the free space of this memory card is 0 shown. So, pls replace this momory card as early as possible. On Sat, Dec 26, 2015 at 7:41 PM, wrote: Dear J. L.Bandyopadhyay, Thank you for shopping at www.bookmyoffer.com The following items from your [protected] have been shipped. Quantity Product Unit Price Amount Shipping Date Shipping Agent Tracking Code View Status 1 16GB Branded Samsung Memory card class 10 at Rs 99 only Rs 248.00 Rs 248.00 26.12.2015 13:33 Ecom Express '[protected] http://www.ecomexpress.in/ Shipped Items Summary Subtotal: Rs 850.00 Shipping : Rs 149.00 Tax: Rs 0.00 Discount: Rs 751.00 Order Total: Rs 248.00 Payment Summary COD : Rs 248.00 Total Payment Received: Rs 248.00 Note: We will inform you as and when we ship the remaining unshipped items, if any. All shipments to you are sent in tamper-evident packaging. In the unlikely event that the package delivered to you is not in sealed condition or looks like it has been opened or tampered with, please do not accept the same, or insist on open delivery and acknowledge receipt only after you have verified the contents are in order as per the accompanying invoice. In case you are not the recipient, please communicate the same to the recipient as well. We hope you enjoy shopping with us. Kind Regards, www.bookmyoffer.com Team If you do not get your consignment within 7 days, please track the status of your delivery at http://www.ecomexpress.in/ on the courier details page or contact our customer care number +91-[protected] . to me Dear J. L. Bandyopadhyay, Your support ticket "Replacement of Product" has been submitted. We reply to all tickets as soon as possible, within 24 to 48 hours. If we expect your ticket will take additional time, we will update you by sending you an email. Ticket tracking ID: HEH-RNU-N9MU You can view the status of your ticket here: http://support.bookmyoffer.com/ticket.php?track=HEH-RNU-N9MU&Refresh=39532 You will receive an email notification when our staff replies to your ticket. Sincerely, My support http://support.bookmyoffer.com Reply Forward Jowhar Lal Bandyopadhyay Jan 5 (4 days ago) to Help Sir, As per your mail u will reply within 24 to 48 hrs but approx 120 hrs exceed till now i have not received any call or mail. and if call in ur mobile no, that also not responds. I think i will complaine recently in consumer forum. Thanks & Regards J. L. bandyopadhyay On Thu, Dec 31, 2015 at 2:06 PM, Help Desk wrote: Dear J. L. Bandyopadhyay, Your support ticket "Replacement of Product" has been submitted. We reply to all tickets as soon as possible, within 24 to 48 hours. If we expect your ticket will take additional time, we will update you by sending you an email. Ticket tracking ID: HEH-RNU-N9MU You can view the status of your ticket here: http://support.bookmyoffer.com/ticket.php?track=HEH-RNU-N9MU&Refresh=39532 You will receive an email notification when our staff replies to your ticket. Sincerely, My support http://support.bookmyoffer.com Sir, I complain to consumer forum because of if how can we marketing from online. Or I think many nos of customer faced this problem. So, pls take necessary action about that type of Online site.