[Resolved]  SBI ATM Cum Debit Card — 3D Security code error

Address:Hyderabad, Andhra Pradesh

Hello Sir, I'm using my SBI ATM cum Debit card for my online payments from since 2 years. Recently I had changed my 3D Secure code unfortunately I forget my 3D Security Code. So when I'm trying to change my 3D Security Password with the instructions in the website "https://acs.onlinesbi.com/sbi/enrollment/enroll_welcome.jsp" after that the website is giving message that "your card is blocked on ACS it will be automatically unblocked on today midnight". This message is irritating me from since 1 month I also called CC of SBI on[protected] and I had spoken with Mr.Vinod Kumar who is senior in that even that person don't know what had happen regarding this issue he even don't know what is the meaning of ACS showing in the website and they kept me in hold for 13 Minutes. Finally they are saying to go to your SBI branch. I request the SBI Technical team to go through this matter and solve it ASAP. Thank You.
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Aug 14, 2020
Complaint marked as Resolved 
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