[Resolved]  SBI Bank — cheque debited from my hdfc account but credit not reflected in my sbi account

Address:

Ahmedabad, Gujarat

I had issued Chq No.000001 amt Rs.10000/- on 20th October 2013 from my HDFC Bank Bopal Branch Ahmedabad A/c. No. [protected] to be deposited in my SBI A/c. No. [protected] with Mithakali Branch, Ahmedabad. The said cheque has been debited from my HDFC A/c [protected] on 21st October 2013 (attached statement for your reference) hence I did not bother to check my SBI statement whether credit has been reflected in my account or not. But last week say on 21st November 2013 when I was going through my statement of SBI, I noticed that the said cheque has been dishonoured with remarks “insufficient fund”. Also I was levied with cheque return charges on 21st October 2013 for non clearance Rs.102/- (attached statement herewith for your reference) I immediately rushed to the SBI Branch Mithakali and met the Branch Manager and apprised him of the above facts along with the statement of hdfc where it clearly reflects debit of Rs.10000/- on 21st October 2013. The Branch Manager is of the opinion that the clearing department is responsible for this for which he is following up. So he told me to wait for 3-4 days and that the matter will be taken care of. It is almost a week and till today I have not got credit of Rs.10000/- in my SBI account. My money which has already been debited and credit has not been reflected even after a month. I don’t understand how such a mistake did not come to light till date by SBI bank? Along with the credit of Rs.10000/- my credibility is shaken by showing dishonor of cheque which is actually mistake on the part of clearance dept for which they have charged me Rs. 102/- In fact they are responsible for paying interest to me for this gap period for which they have not given credit to my account. It is also really shameful to say that such financial issues which should not take more than 3 days to get resolved in today’s techno savvy world, the SBI Bank official is not able to give me any convincing answer and/or clearcut picture on this issue. The Bank Manager says that the clearing department is not responding which is really a disgusting answer. Hence I request you to please take look into this matter urgently.