SBI Cards — Fraud call -activation of discount card on my new credit card | |||
Ref : My credit card no [protected] Dear Sir, With reference to my credit card number issued by sbi CARDS, this is to bring into your kind notice that i had received a call on 24.08.15 for confirmation of my credit card details to activate a Discount card which would give 25% discount on every transaction executed through this credit card except on purchase of Gold, Petrol and diesel --- from land line no[protected] &[protected]. They asked initially to confirm my card details with only last eight digits and then arranged for IVR call, As i received IVR call a lady started conversation with details of purpose for IVR call and then told me to punch CVV number., i tried to punch 3 times but system didnt accepted and then lady said to provide CVV number so that she can punch. I provided her. After IVR, next call came from other person and he started saying the merits of the card and then he said my card shall be debited with Rs.7891 for issuance of this discount card, when i denied he said transaction has already been executed and cannot be cancelled now.I told him you and your team never told me about the charges so do not activate the same. He said it cannot be reversed and if you want to cancel you will have to bear the cancellation charges of Rs 3000.00 I immediately denied acceptance of any charges and disconnected the call. I logged into my online view of SBI card and blocked both the credit cards. Was this information helpful? | |||
State Bank of India [SBI] customer support has been notified about the posted complaint. | |||
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