SBI Credit Card — A fraud transaction was made from my SBI credit card No [protected] of Rs 5000 on May 7, 2013 at airtel bill desk Mumbai.

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New Delhi, Delhi

A fraud transaction was made from my SBI credit card No [protected] of Rs 5000 on May 7, 2013 at airtel bill desk Mumbai. I received the transaction message and blocked my card immediately. I am going to file an FIR and enquirer who has done this. I never disclosed any of my information of the card with anybody. A fraud second transaction was tried on same day for rs 800 at Oxycash_BD, but is has been declined as I blocked my credit card. I am very anguished and frustrated; even i didn't receive the high security password on my mobile which is required for any transaction. I am sure that somebody had hacked the information and fraudulently used my credit card, it comes under cyber crime. You are responsible for not providing the safety in this transaction as measures that are required for any online transaction as security code. The Details of Fraud Transaction that I received from billdesk Mumbai are as under: Sr.No Merchant Id Bank Id Payment Id PGI Ref. No.Ref1. Mobile No Date of Txn Amount (Rs.ps) Status IP Address 1 AIRTELMNY HCC[protected] MHCC[protected] 5731749 [protected] 07.05.2013 10:56AM 5000 SUCCESS 106.210.51.221 I did the payment of RS 5000 to SBI credit cards and deactivated my credit card. Now I want the refund of Rs 5000 from SBI credit cards. I request you most humbly to look into the matter, solve it and help me to get the refund of my money that is cheated and SBI Credit card is not ready to take any responsibility.