[Resolved]  SBI Credit Card — CIBIL status not updated even AFTER 5 years of settlement

Address:

Hyderabad, Andhra Pradesh

I am Ravi Kanth, and my SBI Credit Card customer A/C No. is [protected]. From the time I have taken SBI credit card, I have been facing problems, so I decided to close the credit card, but I was told that I will not be allowed to do so and I have to wait for at least 9 months. So, I decided to wait and at last I settled the amount. I dropped a cheque to clear the pending amount so that I can close the card. I waited for more than a week and called up the customer service center over phone and they told me that payment has been made. And after a week I got a letter saying that cheque was rejected with the reason : Drawers Signature required. To my knowledge, I have signed the cheque at the chequer issuer location and also at the end of the cheque I have written the SBI Card no. And signed it. Even then the cheque was rejected deliberately. One thing I did not understand is that why did they said that they payment has been made but the money was not debited from my account, a week later I got the message that the cheque was rejected. They have deliberately rejected to avoid the credit card closure. So, to settle the amount I went to credit card settlement office (it was outsourced to GE ). I have paid the amount and settled it and I was told by the customer service executive that the remaining balance will be zeroed in the next statement or else within 3 months(at GE SBI Credit card, Ashok Bhopal Chambers, Hyderabad) Its been 5 months that I have been calling and visiting them, they keep on saying that I it will be reflected in the next statement but till now it did not happen. I request you to please look into this, I have used some 9000 rupees and I have paid more than 14000 Rupees, it is very unfortunate. I have been using other cards but I did not face this issues and u can check in CIBIL. Now when I applied for a personal loan I came to know that the CIBIL status has not been updated I.. Credit amount is not zeroed. And the loan was rejected. The status was not updated even after 5 years. And the loan application was rejected. Please help me. Am attaching the proof of credit card settlement and the cheque rejection letter which I got it. Thanks and Regards, Ravi Kanth G. [protected]