SBI Credit Card — FRAUD CALL FROM THE PRIME FASHION IN THE NAME OF SBI CARD | |||
DEAR SIR, I HAVE RAISED COMPLAIN TO REFUND RS. 7866.00 WHICH MR. ANUP SHARMA OF SBI HAS CHARGED TO ME WITH FALSE INFORMATION THAT HE IS CALLING FROM SBI CARD WHILE WE HAVE INVESTIGATED HE IS NOT FROM SBI CARDS. I AM SENDING YOU MY COMPLAIN DETAILS BELOW :- DEAR SIR, TRANSACTION ALERT WAS SEND TO ME ON EMAIL ON DT. 4.12.2014 & MOBILE BUT THE THING WAS CONVEYED TO ME OVER MOBILE BY MR. ANURAG SHARMA [HE TOLD ME THAT HE IS SPEAKING FROM SBI & HE WILL SEND ME ONE CARD TO BE USED FOR PURCHASE IN MALL FOR DISCOUNT @ 25% ON ANY PURCHASE] FROM SBI CARD WIDE PHONE NO.[protected] WAS THAT HE WILL GIVE ME CREDIT OF THIS AMOUNT AGAINST MY REWARD CREDIT OF 11000 WHILE HE HAD CHARGED FOR RS. 7866.00 TO MY SBI CARD. HE HAD ALSO ASKED FOR OTP WHICH I GOT ON MOBILE SO HE HAD MADE TRANSACTION AT HIS END WITHOUT MY CONSENT BECAUSE I WAS OF THE VIEW THAT HE WILL GIVE ME CREDIT FOR THIS AMOUNT WHILE ACTUALLY IT IS CHARGED TO MY SBI CARD. I WOULD REQUEST YOU TO KINDLY CANCELL THIS TRANSACTION AND CREDIT THIS AMOUNT OF RS. 7866.00 TO MY CREDIT CARD. REGARDS P J BAVALIYA Was this information helpful? | |||
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State Bank of India [SBI] customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
REPLY TO EMAIL OF SBI HAS SEND TO ME ON DT. 19.3.2015 & I HAD REPLY ON DT. 23.3.2015.
DEAR MR. Ravi Kumar A M,
WITH REF. TO YOUR EMAIL I AM NOT SATISFIED WITH YOUR ANSWER SINCE I HAVE BEEN CHASING THIS COMPANY SINCE MY INCEPTION OF COMPLAIN AND AT THAT TIME THE PHONE NOS. WERE WORKING WHICH ARE IN THE NAME OF SBI THEY
ARE CREATING FRAUD WITH CUSTOMERS.
YOUR COMPANY HAS NOT TAKEN PROPER STEPS AT THE TIME OF MY COMPLAIN AND SBI HAS NOT TAKEN ANY LEGAL STEPS AGAINST THAT COMPANY WHO IS MAKING PHONE CALLS TO CUSTOMER IN THE NAME OF SBI CARD.
SO PLEASE TAKE THIS AMOUNT FROM THAT COMPANY ONLY SINCE HE HAD DONE TRANSACTION IN THE NAME OF SBI CARD AND NOT THE PRIME FASHION WHEN WE HAVE TAKEN STRICT FOLLOW UP THEN I CAME TO KNOW FOR THIS FRAUD SO THAT IS WHY I HAVE BEEN IN TOUCH WITH SBI CARD SINCE LONG TIME.
KINDLY TAKE LEGAL ACTION AGAINST THAT COMPANY.
REGARDS
P J BAVALIYA
DEAR MR. RAVI KUMAR
PLEASE DO FIND THE MESSAGE FROM HIM WHICH WAS SEND BY SBI CARD ONLY.
REGARDS
P J BAVALIYA
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DEAR MR. Ravi Kumar A M,
WITH REF. TO YOUR EMAIL I AM NOT SATISFIED WITH YOUR ANSWER SINCE I HAVE BEEN CHASING THIS COMPANY SINCE MY INCEPTION OF COMPLAIN AND AT THAT TIME THE PHONE NOS. WERE WORKING WHICH ARE IN THE NAME OF SBI THEY
ARE CREATING FRAUD WITH CUSTOMERS.
YOUR COMPANY HAS NOT TAKEN PROPER STEPS AT THE TIME OF MY COMPLAIN AND SBI HAS NOT TAKEN ANY LEGAL STEPS AGAINST THAT COMPANY WHO IS MAKING PHONE CALLS TO CUSTOMER IN THE NAME OF SBI CARD.
SO PLEASE TAKE THIS AMOUNT FROM THAT COMPANY ONLY SINCE HE HAD DONE TRANSACTION IN THE NAME OF SBI CARD AND NOT THE PRIME FASHION WHEN WE HAVE TAKEN STRICT FOLLOW UP THEN I CAME TO KNOW FOR THIS FRAUD SO THAT IS WHY I HAVE BEEN IN TOUCH WITH SBI CARD SINCE LONG TIME.
KINDLY TAKE LEGAL ACTION AGAINST THAT COMPANY.
REGARDS
P J BAVALIYA
DEAR MR. RAVI KUMAR
PLEASE DO FIND THE MESSAGE FROM HIM WHICH WAS SEND BY SBI CARD ONLY.
REGARDS
P J BAVALIYA
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Thanks for your message on dt. 6.1.2015 but I M NOT SATISFIED WITH YOUR EXPLAINATION.
SINCE IF ANYBODY IS TAKING THE SBI NAME BY MAKING CALL AND GOT THE INFORMATION AND DONE
THE TRANSACTION FOR WHICH YOU CAN REFUND THE SAME AMOUNT FROM THAT COMPANY OF THE
PRIMEFASHION WHICH MIGHT HAVE DONE THIS TYPE OF FRAUD WITH MANY OTHER CUSTOMER AND THEN
ALSO YOU ARE NOT TAKING ANY ACTION AGAINST THAT COMPANY IS NOT GOOD AT ALL.
WE HAVE FILLED ONLINE CONSUMER FORUM COMPLAIN FOR THIS TYPE OF FRAUD HAPPEN BY TAKING
SBI'S NAME AND SBI IS NOT TAKING ANY ACTION AGAINST THAT COMPANY.
YOU CAN CHECK MY RECORDS AND SEE MY ACCOUNT WITH PAYMENT AND FINANCE I HAVE USED AND
PAID YOU IN TIME.
YOU HAVE TO CO-OPERATE TO ME AND FILLED COMPLAIN AGAINST COMPANY ALSO.
SO KINDLY TAKE ACTION AGAINST THAT COMPANY AND INFORM ME. I WILL NOT KEEP SILENT FOR THIS MATTER
AND I WILL ALSO TAKE LEGAL ACTION FOR THIS TYPE OF TRANSACTION.
EVEN WE DONOT KNOW THAT MR. ANURAG SHARMA & YOUR SBI'S STAFF HAVE MAKE THIS TYPE OF FRAUD WITH
ME & OTHER CLIENTS. FOR WHICH I WOULD LIKE TO SHOW PROOF OF SMS FROM ANURAG SHARM FROM SBI CARD
SNAPSHOT THAT HE WAS CALLING FROM SBI CARD ONLY.
HE HAD EXPLAIN TO CONVERT TOTAL EARNED POINT INTO AMOUNT AFTERTHAT I HAVE GIVEN DETAILS TO HIM
WHEN HE TOLD ME THAT HE IS CALLING FROM SBI CARD AND NOT FROM THE PRIME FASHION.
I WOULD EXPECT YOUR QUICK REPLY ON THIS MATTER URGENTLY.
REGARDS
P J BAVALIYA.