SBI Credit Card — Fraud calls from [protected] | |
I got a call from this ([protected]) number on 8th November 2015 . He said calling from SBI Credit card department that my credit card points are getting lapsed and they will redeem it for me for which they took my basic credit card details and connected to the IVR. IVR details were not given verbally, i got OTP and they asked for it stating it would require for reversing the transaction. They made a transaction of Rs.4996/- for VODAFONE-BILLDESK. I checked with SBI team and they said it was a fraud call. I already blocked the card and also raise a complain against this to vodafone bill desk. They advised me to sent a mail with screenshot of Credit crad statement. Now What should I do to get my money back?
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State Bank of India [SBI] customer support has been notified about the posted complaint. Jan 08, 2016 Updated by ajitnath7 Vodafone Transaction details are as follows- Transaction code- 073319 Transaction reference code[protected] My Credit card no is- [protected] SBI request no- 1-[protected] My Mobile number- [protected]   | |
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Dear Customer,
Hope our telephonic conversation was helpful. We are working on the issue & will update you soon.
Hope our telephonic conversation was helpful. We are working on the issue & will update you soon.
Hi,
I also got a call from [protected] a lady saying she is calling from SBI and asked to me that I am facing some problems and transfer to call of her senior member then he asked me for card expiry, card number, cvv number and said I will get otp from sbi and share with him. when I check message they are trying to use 9899.00 from paytm then I hung up call and block his number after that I received call from another number many times. Infact today I got a call from different number [protected] a lady. I told her to why you guys are making such fake calls she hung up the call. Kindly take some strict action for those guys who are playing with human if possible.
I also got a call from [protected] a lady saying she is calling from SBI and asked to me that I am facing some problems and transfer to call of her senior member then he asked me for card expiry, card number, cvv number and said I will get otp from sbi and share with him. when I check message they are trying to use 9899.00 from paytm then I hung up call and block his number after that I received call from another number many times. Infact today I got a call from different number [protected] a lady. I told her to why you guys are making such fake calls she hung up the call. Kindly take some strict action for those guys who are playing with human if possible.
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Thanks for sharing your details. We will get in touch with you soon to address your concern at the earliest. Although we would request you not to post your contact and card details publicly but mail us next time at [protected]@sbicard.com.