SBI Credit Card — Unauthorized credit card charges.

Address:Vadodara, Gujarat

Date of Incident:- 13th Jun 2015. SBI toll free number:- [protected]. As i made a purchase of 7332 online and converted the same amount into flexi-pay i.e EMI. I have asked them for 6 EMI and converted the said amount @ 1310.60. Now i have paid 3 EMI till now, but the company is asking me to pay another 6 EMI. As due to some system error online they are charging me 3 Emi additional. The company is settle ling the amount and adjusting the amount against some other purchase on my same account. On immediate basis i have cancelled all my service with SBI credit card. They have given me the complaint no:- 1-[protected]. The query is still not resolved. Please find attached my card summary for your reference.
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State Bank of India [SBI] customer support has been notified about the posted complaint.
Jul 20, 2015
Updated by stanleychris83
The have increased their charges and they are talking to me very rudely. Still they are not ready to accept their mistake.
Kindly sort this out as soon as possible
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