SBI Credit Card — Unresolved Issue - CC# [protected]

Address:	New Delhi, Delhi
Website:	www.sbicard.com

I am just copying email that i sent to SBI Card for which I haven't received any reply yet.

This is Chetan Gajare & I am holding SBI Card from last few years now. Card number is mentioned in the subject line. This card is under my sisters name “Anagha G” who is the primary card holder for this account. I am an Add On card holder.

I had some fraudulent activity on my card few months ago so I had to block both the card but since then (May 2015) Me & my sister both are trying to get replacement card with no success. We were promised multiple times & given false commitments. Your customer service is worst I have ever seen in my life. I work for an Appliance Company in USA as an Operations Manger & I know what customer service is all about. But yours is the worst. You cannot take 5 months to deliver a simple card.

Recent promise made to me was that I will be getting my CC delivered to my address on or before Sept 1, 2015. Request number given were 1-[protected] (Main Card) & 1-[protected] (Add On card) by your Customer Service Representative named Steffi. Today is Oct 10 almost 40 days later there is no card.

We were given some answers like address change and all but everything was incorrect. Your Customer Service had no firm answer for me. They called mwe & my sister in the middle of our work & confirmed our addresses multiple times but never delivered a card.

Seems like you guys are doing some kind of Scam here.