[Resolved]  SBI — extra charges

Address:Ahmedabad, Gujarat

This is to bring to your notice that I was not getting regular bills. A boy used to call and used to take cash from me. If the bill used to come on time, i would not have to pay extra charges. I had taken 2 mobiles on EMI. If i had that of guts to pay cash and take the mobile then would me or any other customer go for EMI. I was not in a condition to pay full amount so took on EMI. Once day a guy is coming and telling me to pay 32000. What non sense!!! I have tried calling customer care, those are non sense, no manner s how to talk to customer. i have never ever received a positive revert from anywhere. These 320000 rs including extra and late payment charges, finance charges and service charges. I have already paid what i have used. I was asking for statement to that guy he was not giving me the statement nor the bills. Then how can you expect me to pay the bills on time before the due date. And it is not that, that i haven't paid anything till now. I have already paid more then what i have used. Now onwards, i want the monthly bill on my email id - diana.[protected]@gmail.com and regular sms alerts on [protected]. And please confirm me one more thing If i purchase anything on EMI at 0% interest and if the bills are paid on time, still you would charge me all extra. Worst services. In any case it is not possible for me pay such a big amount which i have not used at all. Means you are asking me 2 pay my 3 month salary. I want to get this settlement done asap and want card closure. I want revert on top most priority. Need to settle it out on urgent basis. Awaiting for positive for positive reply. Please revert asap on priority. I have dropped and mail to rbi and sbi these people are mentally harassing a lot. i still havent recived any resolution for this. Regards, Naresh [protected]/[protected]
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Aug 14, 2020
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
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Comments

Dear Naresh,

We are working on your concern and will get back to you soon with an update.


Regards,
SBI Card
sir i request you to please update me on urgent basis...by when can i expect revert.
Dear Diana,

We have sent the communication at your registered mail id with regard to the concern raised by you. Please call SBI Card helpline for further assistance.


Regards,
SBI Card
as per your below statement i haven't received any email...i want resolution asap. if i had to contact sbi...y would i contact u people

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