[Resolved] SBI HBL — Anomaly in HBL interest rate | |||
To General Manager State Bank of India Kolkata Sub: Anomaly in Home loan Interest rate. HBL A/C no: [protected] (Old), [protected] (New) Sir, Being aggrieved, I like to bring the following facts to your notice for your kind attention and redress. 1. As per the Arrangement letter – Home loan, dated 18.04.11 a sum of Rs.24, 71, 000/- was sanctioned against my application for Home loan. 2. Against the sanctioned amount for Rs. 24, 71, 000/-, a cheque of Rs. 22, 66, 100/- dated 01.09.11 was paid. 3. As per the agreement, the rate of interest was stipulated @ 8.75% for the 1st year, @ 9.50% for the 2nd and 3rd year and the card rate thereafter. 4. But from the statement, details mentioned below, it was found that the rate of interest has not been followed as per the agreement. a) @ 10.50% from 01.09.11 to 29.04.12. b) @ 11.25% from 30.04.12 to 19.09.12 c) @ 11.00% from 20.09.12 to 03.02.13. d) @ 10.95% from 04.02.13 to 30.04.13. 5. The above anomaly was brought into notice to RASMECC, Durgapur. 6. A lump sum amount of (Rs. 17180/- + Rs.9689/-) total Rs. 26869/- has been refunded to my HBL a/c no.: [protected] stating as a correction from 01.09.11 to 31.03.12. (Reference letter in this regard is issued to me on 16.05.12 is attached herewith) Though as per my own calculation, the correction has been done upto 18.03.12. 7. Afterwards, AGM, RASMECC, Durgapur was approached several times for doing the necessary correction for the remaining period, but with no result. It is quite regrettable that there is none to mitigate the grievances which is not expected from such a premier bank. 8. Hope you will consider my grievance and normalise my Home loan rate of interest as per agreement. Regards, Asim Kumar Sen HBL A/c no.: [protected] (Old), [protected] (New) Mobile no.: [protected] Emil id: [protected]@saildsp.co.in Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
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