[Resolved] SBI Life Insurance — SBI Life Insurance- policy document with forged signature, wrong promises.

Sumansmita

from Lucknow, Uttar Pradesh

Address:

Hyderabad, Andhra Pradesh, 500008

I, Sumansmita Sahoo and my husband Mr. Sarbjeet Singh had taken the Shubh Nivesh Policy, Policy Numbers [protected] & [protected] respectively. But we realized that, the policy returns promised to us by the agents were not even close to the real possible returns as mentioned in the Policy documents. Also, we were surprised to see that the calculation page in our policy document were shrinked and printed which made it unreadable and had our Signatures Forged! We could not judge it as signature forged in the 15 days period after receiving policy document so could not cancel it then but now when we showed it the life insurance people refuse to cancel and return our money!

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Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2015

State Bank of India [SBI] Customer Care's response Dear Customer,

We regret the inconvenience caused to you. With regards to your concern, we will get back to you shortly.

Thanks & Regards,
SBI Life - Customer Care

Verified Support

Jan 19, 2016

State Bank of India [SBI] Customer Care's response Dear Customer,

As per your telephonic conversation with our official, your concern has been addressed and resolved up to your satisfaction.

A detailed reply has been sent to your registered email id.

Please do not hesitate to call us on our toll free number [protected] or write to us at [protected]@sbilife.co.in in case of any further query. We will be glad to assist you.

Thanks & Regards,
SBI Life - Customer Care