[Resolved]  SBI — Mentally and financially harassed by state bank of india

Address:

New Delhi, Delhi

Dear Sirs,

We have been mentally and financially harassed by State Bank of India, Defence Colony branch for our Auto loan application.

My fiancé has applied for a loan of Rs 10 lacs with SBI 2 weeks ago. The verification was done at residence and at office and we were called to the branch twice. We submitted all the documents in order. On 25th March, 2014 at 2.30 my fiancé had gone to sign the sanction agreement and the same was confirmed with a message from SBI that the loan of Rs 950000.00 has been sanctioned. She has signed all legal agreements, given her documents with 7 PDCs duly signed.

At around 830 pm she got a call from someone in SBI asking her to get her father as a co-applicant. The same was informed to the Bank during the first visit that she would not like to involve her parents. She is a working lady since last 7 years and has proven her track record with her documents on the basis of which the loan was sanctioned.

How can someone ask for a co-applicant after the loan has been sanctioned? If they can, and if as per them, we have not met the requirements, it is their fault if they went ahead and sanctioned the loan. If thats the case, why would it appear as a negative in my fiancé's CIBIL? Why should she suffer because of the unprofessional behaviour of the bank?

We wanted to take the delivery of our car on the 29th of March, as its my father's birthday and the bank is hell bent to screw it. We are planning to get married on April 14th and all this is resulting in unnecessary mental harassment and financial loss as we broke our FD and other investments to pay the down payment.

What are the remedies I have as a law-abiding citizen against such unscrupulous banks and their unprofessional, unethical actions?

Regards

Varun