SBI — Regrading wrong generation of sbi card statement ([protected])

Respected sir, I want to state that I have tried to withdraw rupees 15000. from sbi university of Delhi, 110007. on 18 to 25 May exact date is not remember because generally this incidence is not happened but cash are not given by sbi atm and i have complain to it the sbi card customer care i got temporary relief. 26/06/2015, CHGBK TEMP CR REV, 15000.00 Cr and after that below description is happened for the same complain that is big mental mental torture 27/07/2015 CHGBK TEMP CR REV 15000.00 Dr. 13/08/2015 FIN CHARGE ON CASH (EXCL TAX 70.46) 503.30 Dr. and i I have requested lot for relief from this fake statement and payment and mental harassment and why i should pay 15000 and 503.30 rupees, said to him, otherwise i will complain about consumer forum for the same. but they replied that you go any where we do not care of anybody.