[Resolved]  SBI — SBI Gold and More Credit card - Extra Charges

Address:Hyderabad, Andhra Pradesh

Dear Sir My Name is Sri Teja Satya Srinivasa Rao from Hyderabad. My Address:-13-3-63, 2nd Floor, S4Kabeer NagarMotinagar - 500018Mobile : - [protected] I have been issued credit card SBI Gold And More with below credit card number [protected]on behalf of my Savings Account - [protected], Branch - Motinagar, Hyderabad, IFSC - SBIN0005094 But After receiving the above card Last week, surprisingly there are lot of new things are mentioned in the card which were never told to me in the SBI, Motinagar Branch Hyderabad When they have told me to apply There is Yearly fees also charged which I have to pay in my coming statement, which there is no information. And I dont want to have card and want to Surrender have called your customer care they have said that there is no online Cancellation, they have informed me to write a Letter about surrendering, then take a Signature on that letter from SBI Motinagar Branch from where it is applied and courier the credit card and letter to SBI, DLF Infinity Towers, Tower C, 10th–12th Floor, Block 2, Building 3, DLF Cyber City, Gurgaon I have written the Letter, but SBI Branch Motinagar are Refusing that they cant sign and there is no where concerned with them. They have informed me to go to SBI, Ashok Chambers HO in Hyderabad. They have told that they cant take it. What is this type of service for cancellation making move here an there for simple cancellation.Please immediately cancel this card, and I will not pay any amount, if Statement gets generates. Regards Sri Teja Satya Srinivasa Rao Hyderabad [protected]
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Complaint marked as Resolved 
The Complaint got resolved after sending mail to SBI HO Grievance cell where they have responded and closed the issue. They replied promplty saying that they assure for closing the problem,
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Dear Customer,

Thank you for sharing the details, we will get in touch with you soon and address your concern at the earliest.
Although we would request you not to post your contact and card details publicly but mail us at [protected]@sbicard.com next time.


Regards,
SBI Card
Dear Customer,

Thanks for talking to us. Trust your queries have been resolved to the satisfaction. Please call SBI Card helpline for further assistance.


Regards,
SBI Card

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