[Resolved]  SBIcaps Security — unable to mark lien on shares

Address:

Pondicherry, Puducherry

have two demat accts- one with sbi (single account) and another with SSL: (joint account with my wife) online trading was fine till i opened the demat joint ccount with SSL from day one, there are problems though i gave the instruction in the application itself, instead of mapping joint SB a/c, SSL has mapped my individual SB a/c to the SSL demat account. this mistake is confirmed by their office. SSL made their demat account as default after getting confirmation from me. now i could not use either accounts. i have sent many mails to all the departments and the issue not solved till date one staff working in SSL offline office tried his best for the past 3 months, by calling so many people at SSL on a daily basis, but could not solve this. today also, he called the e-hub at chennai and dp department. dp department redirected him to risk dept. gain risk dept redirected him to dp department, shunting him here and there. i called several times their sales hub people at chennai and sent mails on 3 occasions with the screen shots but nobody is bothered to resolve the issue. i wonder whether any of them know how to solve this or just sitting there redirecting the calls. worst experience with SSL