[Resolved]  SBIcard — SBICard Fraudulent -Card not delivered but requesting for payment

Address:Chennai, Tamil Nadu

Hi, SBIcard service agent approached me for credit card application to whom I have shared the requested documents. On 4-jul-14 I received msg" Congratulations! Your SBI Card App No.[protected] has been approved. Card will reach you in 7 working days. You can now manage your account online at www.sbicard.com" On 10-jul-14 I called the sbicard customer care regarding card delivery, they said I will get card within 7 days On 11-jul-14 I received PIN from sbi card, again I called sbicard customer care on the same day and said that I received PIN but I didn't received card they again didn't give any proper response. On 13-jul-14 I am receiving msg from SBIcard "Your Statement Dt 11-JUL-14has been dispatched. Total amt due of Rs 673.04 or Min Amt of Rs 274.04 is payable by 31-JUL-14.- SBI Card. View last 1 yrs statement & manage your account online at www.sbicard.com" How can sbi request payment from me when I haven't received card from them and didn't do any traction. This is totally fraudulent activity. How can they do this even after all the RBI guidelines. I need clear response and action, reversal of transitions during which I never received the card. ( sms message says statement date is 11-jul-14 but till now I didn't received the card)
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Customer,

Thank you for sharing the details, we will get in touch with you soon and address your concern at the earliest.


Regards,
SBI Card
Dear Customer,

We would like to share that your query stands resolved and we have sent the communication at your registered e mail id. Please confirm if any further assistance is required.


Regards,
SBI Card

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