Seagate — Extra charges for data recovery for crashed HDD under warranty

Address:

Madurai, Tamil Nadu

I had a problem in my Seagate HDD 1TB being not detected in my windows system. I claimed for warranty in ACCEL FRONTLINE- Madurai and they demand extra charge of Rs.3500 for data recovery which will be lost during service under replacement warranty. Isnt this insane to charge such an amount for a HDD under warranty. The data loss is due to the hardware issue which comes under warranty and yet they claim to pay for it. Drive S NO: NA5ALPFJ PART NO: 1D8AM6-571