[Resolved]  Selfie Salon, C21 mall, indore — Loreal Xtenso rebonding Services

Address:

Indore, Madhya Pradesh

TO WHOM IT MAY CONCERN. I WENT TO A LOREAL AUTHORIZED SALON ON 19TH October 2014 TO GET A REBONDING TREATMENT WORTH RS 4000/- WHICH WILL STRAIGHTEN AND IMPROVE THE QUALITY OF MY HAIR. ONCE IT WAS DONE IT WAS PERFECT, BUT AFTER THE 3 DAY WASH IT GOT WORSE AND SEVERELY DRY AND ROUGH WIT HINCREASED HAIR FALL. I VISITED THE SALON, THEY ADVISED ME TO UNDERGO TREATMENT AND GAVE ME FIRST TREATMENT FREE, AS A RESULT OF WHICH AFTER THE WHOLE PROCESS THE HAIR WERE LITTLE IMPROVED. THEN AGAIN AFTER REACHING HOME, THE VERY NEXT DAY MY HAIR WERE AGAIN ROUGH AND DRY. I CONTINUED TO USE THE LOREAL XTENSO SHAMPOO AND MASQUE AND THOUGHT IT WOULD BRING SOME DIFFRENCE, BUT ALAS THE RESULT WAS NO DIFFRENT IT WAS LIKE A NORMAL WASH RESULT. AGAIN I CONSULTED THE SALON AND AFTER DISCUSSION WENT THEIR ON 20TH NOVEMBER AND THEY CHARGED ME RS 1000/- FOR RE-DOING THE TOUCHUP, THOUGH THIS TIME I GOT A DAY LATE IN GOING FOR THE WASH AS I WENT OUT OF INDORE. AFTER THE WASH THE RESULT WAS AGAIN THE SAME, THE SAME AFOREMENTIONED UNFRUITFUL RESULT I GOT !! ALL FRIZZY, DRY AND ROUGH HAIR. MY HAIR QUALITY HAS WORSENED !!! I AM HIGHLY DISAPPOINTED. my e-mail id : [protected]@gmail.com