Senator International W Card — Complaint against , Senator International W Card

I received a call from a customer care representative of SBI bank with the name of Neha Sharma ([protected]) for upgrading me with Master Visa card and she clearly told me that there are NO Hidden charges for the up gradation and i will be given special benefits as well. I agreed to the proposal and she further guided me through the required steps in which she asked me about my
1.Credit Card details
2.CVV no
3.Expiry date
after which i received an OPT and in that message there was an amount of INR.7765 mentioned, then she asked me for the OTP and i confirmed about the INR.7765, for which she said the those are the reward points that i will be given.
As soon as i disconnected the call, RS.7765 was deducted from my card and i called her back and she tells me that the money will be refunded back within 90 days but now she told there is no refundable mony.i simply asked her, Why was i not informed about it earlier? and then she vaguely replies and says she forgot.
This is clearly a nightmare for me and i have been made a fool for believing in you people.
Miss Neha Sharma was so offensive and rude and she kept on disconnecting my calls when i asked her about why she lied? .
Just to complete their targets they fool around with people and rob them of their hard earned money?
I need my refund and i want to stop this service too.

Now those people sent me Senator International W Card, which helps in getting some discounts or whatever But i didnt ask for it.This is cheating and fraud.

Please look in the matter and give Justice to me