[Resolved]  Send My Gift — Pathetic service

Address:560034
Website:www.sendmygift.com

Hi, I had ordered 7 mug from "Send My Gift" on 26th December 2015 and 1 more Personalized calendar along with Mug on 31st Dec The Order no. is given below. II had already made the payment online. They delivered only 6 Mugs from the first 7 order But still 3 orders are not yet delivered after so many follow up calls and Emails. More than 5o times i had call due to their wrong promises. Every time they are saying "Sorry for the delay and it will be get delivered soon". I am really fade up with the disgusting and careless service from "Send My Gift". they don't have proper tracking method and trained Customer Support Team. They are not responding to mails and there is no higher escalation matrix. They are really not eligible to have a company where they are not keeping any commitment.Even i have visited their ware house to get the items with recommendation of Their CC team Manager. but they failed.
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i will never browse their website and do any shopping.
Kindly act and teach them to create a good platform.

Regards,
Abhinit
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Complaint marked as Resolved 
SendMyGift.com customer support has been notified about the posted complaint.
Jan 30, 2016
Updated by abhionam
no progress as on date.
Complaint comments 

Comments

How Long? it is more than a month.
46 Days gone, No action still??????????????????
Worst Service of Send My Gift- Instead of Delivering the emotions they are Draining the emotions and spoiling the relations.
Though i have ordered my gift well in advance on 03rd Feb 2016, to be delivered on 14th Feb 2016 Order#[protected] and still we have not received the order and no update from the company about the product.
in spite of following up with the customer care they gave me the false promise of delivering it at-least by next day but till now no money, nor the product ordered.

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    SendMyGift.com Phone
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    SendMyGift.com Address
    #32/A, 9th Main, 6th Sector, HSR Layout, Bangalore South, India - 560102
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