[Resolved] Sendmygift.com — New year's blast combo: shop new year gifts online | |||||
I Siddharth want to complain against send my gift for their irresponsible behaviour & coustmer service i had ordered a gift (cake, flowers & wine) on 31st Dec2015 to be delivered on 15 the 31st Dec 2015 by their standard delivery that is from 9:00 pm-8.59am on 31st the Dec .On 31st Jan [protected]@ 00:15 when I called them, they assured me that it will be delivered before n2 am .but it was not delivered on next day that is on 1st Jan [protected]@9 am, As it was new year gift and was suppoesed to be delivered on new year eve, i cancelled the order by calling the call centre on 1st jan 2016, they assured me that order has been cancelled & you will get ur money after 4 to 5 days I am very upset & in very embarrassing situation asking again & again whether refund has come.i followed up on 2nd jan 2016, 3rd jan 2016, 4th jan 2016, 5th jan 2016, 6th jan 2016 and still this day i am following it up with sendmygift.still the refund has not come.its been 1 full month for the order and they say refind was to be done by 10 business days. Siddharth [protected] Was this information helpful? | |||||
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