[Resolved] Sendmygift.com — Not delivered - order #[protected] on 12th feb, no response from the cs | |||||
This is regarding order #[protected] which I had placed on 11th Feb and was supposed to be delivered on 12th feb, , neither that happened nor anyone from Sendmygift bothered to inform that the same is not delivered.. I have been trying the CS no from couple of days and even dropped couple of mails and enquiry on their CS mail ids. But till date haven't got any response. This is till date the worst customer service experience. On seeing the reviews now, I can many of the customers are facing this similar issue yet no one from the company is coming into picture to take this escalation and address the concerns of the customers. It is not just about the refund which we are concerned, but the inconvenience which is being caused and unprofessional attitude from Sendmygift.com. Can I have a response soon to my concerns? Was this information helpful? | |||||
Mar 16, 2016 Complaint marked as Resolved This is still not resolved. I have sent multiple follow-ups and tried reaching CC post lodging this complaint yet no response. Need update on my refund status ASAP. SendMyGift.com customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
65%
Complaints
760
Pending
0
Resolved
493
+91 91 4859 2591
#32/A, 9th Main, 6th Sector, HSR Layout, Bangalore South, India - 560102
View all SendMyGift.com contact information
Can you please assist in getting this addressed ASAP.
this is really disappointing and fraud with the customers.