[Resolved]  Sendmygift.com — Order payment is not refunded

Website:

www.sendmygift.com

My Order number[protected] I have cancelled my order as they are not able to deliver as promised while order, i even confirmed from their representative about delivery.they said, we will be.and they failed saying we have not delivered that area.So i cancelled my order and they we will process refund in 2 to 3 days.its been almost 14 days and my refund is still not processed.when ever i call their rep they say we will sovle issue but end of the day it is same.No responsibility in providing service.Very very very poor service & i called customer care 15 times but still no response found.