| Address: | Bangalore, Karnataka, 560041 | | Website: | www.sendmygift.com |
My Order ID:[protected]. I have order Cake & Flowers Combo to be delivered in Raipur on 31stDec Midnight to which I have already paid payment. Order was not delivered till 1:00 am so i contact with support team to which i got very poor & worst response. They put on my call on hold till half an hour to which under frustration i hanged up & recalled but to my disappointment same repeated, and was informed that it will get delivered in next half an hour but when i asked to connect with senior member, to which I got, he informed me that my order was not confirmed by Vendor itself. This means i was cheated since order booked. Manager told me order will not be delivered and my amount will be refunded in next 10-12 days. After so many calls, few days back I got call from their team and assured me that my amount will be refunded on Monday but today its Wednesday and same is not done. Every time I call, they are just giving new excuses & when I asked about refund confirmation mail, they simply say it is not in policy to do so. They are cheating. Please help me out to get my money back. Was this information helpful? | 
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