SETC Bus — Rain water flooding on my head

Address:

Thoothukudi, Tamil Nadu

Hi All,

This is to bring to your kind attention about the bus was damaged,


I would like to notice you that entire bus was damaged. below are issues I faced while travelling.


I booked the Bus at 3.15 PM at Arupukottai to Chennai. but the bus reached arupukkotai at 5.30 and my seat number was 35 & 35 and seat 36 was damaged I informed the conductor dint take any action regarding this. but he was eagrly russing to madurai bus stand as one passenger din't board the bus to fill that space and fill the frond space and he filled four persons in the bus.


While travelling the rain started. On the top of my seat rain water was flooding like anything and i informed the conductor. He said kindly adjust it may rain for few minutes and the the rain continued till the last. Again went both the driver and bus conductor to stop at any bus depot and change the bus or make any alternate arrangements on this.

The driver and conductor refused to give the managers number on regarding this, the driver started using abusal language scloding the tutucrine manager.

Finally I got the number from my cousin and stated reaching this number[protected] which I was nort reachable then I got depot incharge number ([protected]) and called him he also was not responding to me said kindly adjust and continue your journey.

then I was totally frustrated with entirely with wet clothes having my two year old baby girl then I reached the SETCheadoffice contact number ([protected]). I informed the person about the situation what was happening. The person told me to give the phone to the driver or the conductor. Driver refused to answer the call as the conductor was driving. he said he will look into this matter and after 15 to 20 min I got a call stating that this bus will be demolish in 10 days. When I heard this I was totally shocked and asked the person whether are we bulls and goates. for animals even there is blue cross for us who is there there.

Finally I would like to inform that I could not reach office as myself & my kid is having a sever illness. As my kid was taken to hospital today.

pls note that I was not the only victim as there were around 10 to 15 passengers affected due to rain water falling on our head there were more that 60 plus elder person and children were affected on this.

Hope the management of SETC transport will take necessary action on this provide a safer and good infrastructure buses for the commuters.

I tried reaching the Tutucourin number[protected] Mr.Srinivasan attended the call and he said he will take this to his higher officials on regarding this.


personally I pray to God this should situation should not happen to any of the citizen in INDIA. Jai Hind


note : Kindly advise the conductor and driver to properly answer in any manner and in any situation.

@ Thanks to Mr. Srinivasan ( [protected]) as he was the only person who understood my situation. I hope he might take this to higher authorities of SETC. Jai Hind