Shaadi.com — CHEATERS and FAKE COMMITMENTS OF REFUND

Address:New Delhi, Delhi

These guys demanded 27500 from me for my sister's profile in VIP Shadi services and said that they would be refunding the amount if we are not happy anytime within 3 months. Their sales team member committed me on to this. And when I am asking for the refund, they are showing me this terms and conditions. I need to know how to legally file a complaint against them? I would need a proper platform for raising this FRAUD website of #shaadi.com
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People-Group / People Interactive India customer support has been notified about the posted complaint.
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Dear Priya,

We regret the experience you have had and would like to get this investigated for you. Request you to kindly write to us with your Shaadi profile id on [protected]@peopleinteractive.in and we will connect with you. We look forward to hear from you.

Regards,
Shaadi.com
Received a response that I'll be guided WITHIN SEVERAL DAYS!!!

Is this the kind of never ending time limit they trying to convey or a new way to fool around ????
Dear Priya,

As per your conversation with Jay, your refund request has been approved and it will be processed on priority. We value your relationship, time and money and would appreciate your co-operation.

Regards,
Shaadi.com
Thank You so much for your consideration and support. I too had a conversation with him and I think things would get resolved. I'll surely get back on this with you once the amount is refunded.
My case has been resolved. I am very thankful to Jay Rao and his team for their efforts. Though it took a way too long to get things sorted, yet I have been refunded my complete amount as promised.

I thank all the members involved in the process for their support. I would like to extend my special thanks to Jay Rao for his undying patience and support throughout.

Thank you guys!!

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