[Resolved]  Shaadi.com — Non-delivery of services promised

Address:

Dhanbad, Jharkhand

I have taken a select shaadi profile and my RM is Poornima Mathew (even dont want to write a salutation to her name) reporting to Hussain Morbiawala. I have been following up with them for long but all efforts were futile. They are least bothered to the reaosn we have taken their services. More than one family members cant contact them. They have their own list of people with them they would share once in 7 days. If we select some people from shaadi.com and ask them to contact, it would never be answered. It is immaterial whether you like any profile or not, they are least interested to revert to you on updates. They would like to broaden your requirements although you had joined seeking the reason that you had some specific requirements. You have to narrow down your search and remove the criteria that you had been looking for the prospective alliance since match would be difficult in that case. While joining, you would be ensured that they would look for prospective candidates from other than present on the website but believe me, it would never happen and they would share only 4 profiles every week. If you say that you did not like any one of them and share some other, they would revert to you only after 7 days. RM would be on leave most of the time and not bother to answer your call. One of the most awful experiences you would have as even RM's manager would be oblivious to your pains and behave in an indifferent manner. One of the worst services from the matrimonial site. Please never take any of their services. I am filing a complaint on them and taking them to the court. Would request other members to please avoid any services from them. You would have worst experience of your life and bound to feel cheated.