[Resolved]  Shaadi.com — VIP services

Address:400034
Website:www.shaadi.com

I registered on this website by making an online payment for shaadi.com for finding a match for my son. Subsequently I was persuaded by the Company to upgrade my membership to avail the VIP Services on a trial basis by making a further payment. The gentleman who spoke to me was one Mr Krishna. I shared my apprehensions with him that earlier another company had charged a big amount and actually we were not satisfied with the services at all. He assured me that at shaadi.com I could try out and if I found that the profiles I'm being sent are not suitable, then they would refund the additional payment and revert to the original ordinary membership. I found that the profiles that the relationship manager was sending were not at all suitable, so several times I have asked the shaadi.com to please refund my addition payment and let me revert to my original membership, but they are just not doing that
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Aug 6, 2021
Complaint marked as Resolved 
People-Group / People Interactive India customer support has been notified about the posted complaint.
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Dear Member,

We are currently reviewing your account details. Please be assured, we will call and resolve this for you.

Request your patience in the interim.

Regards,
Shaadi.com

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