[Resolved]  Shama Sardar Travels — Cancellation of pooled quota tickets on the day of travel

Address:

Chennai, Tamil Nadu

I had booked a ticket from Vellore to Bangalore on 26th of Oct. I had booked this ticket much in advance fearing the Deepavoli rush. On 26th Oct morning 10 A.M. (My boarding time at Vellore was at 5.30 P.M.) I got a message that the bus has been cancelled. I somehow managed to reach Bangalore amidst crowd in Government buses. When I enquired back at the Vellore center, they told me that the tickets were cancelled because there were others who were ready to travel by paying a higher cost for the ticket. I have not been refunded yet and got stupid reasons from the head office people. Unethical behaviour of this travel agency has reached its peak. I read through the other complaints lodged on this travel agency and I believe enough is enough. Their license should be CANCELLED and necessary actions should be taken against the concerned people.