Shama Sardar Travels — Nightmare journey from bengaluru to chennai

Address:	Bangalore, Karnataka
Website:	Shama sardar travels - redbus.in

We had booked 4 tickets from bengaluru to chennai in redbus.in for[protected] in shama sardar travels. The scheduled arrival of the bus was 11-38 P.M. and we 2 families, were at Audi showroom electronics city at 11-15 P.m. We were not informed about the late arrival of the bus... Once we called we were told it would be late and reach the point at 12:20 a.m. . Every time we called the driver would reply -in 15 minutes.. Now this took eternity of time and we were left waiting in the cold weather with nowhere to sit.. Finally the bus arrived at 1-15 a.m. But the worst was yet to come.. We found someone else occupying our seat with a ticket.. This was sorted out.. Then we found that both the families did not have blankets... The driver had a brilliant idea of switching off the AC. Then switched on the AC and told us that blankets were not available... We had paid 1300 for each of these tickets. One pair of vents in our cabin could not be closed as it was faulty and was covered with paper. We literally froze in the bus with our hands and legs going numb... It was a nightmare of a journey in the freezing conditions. The bus no way resembled the one shown in the official website, but was a national travels bus with shama sardar logo in the front. The blankets by the way were used by our educated fellow travellers who didn't care a damn about others.. We found that our blankets were used by the couple who had occupied the berth below ours. Paying a premium does not necessarily guarantee even a decent journey... Never ever opt for this travels even if it is the last means... This travels scores negative in all the departments - punctuality, service and comfort(too premium a word for this travels)