Shama Sardar Travels — Rude and a repeated cheater - shama sardar travels | |||||
We booked Chennai to Coimbatore on Jan 23rd, 2016 via RedBus, The Sharma Sardar bus broke down near Tambaram aroun 12am (Within 30mins of travel from Koyambedu). All the passengers waited for 5 hrs and finally had a huge fight with Bus Admin team and got verbal approval to book travels van and they will reimburse the money when we reach CBE . We booked two vans, left at 5am and reached Coimbatore around 2pm. There is no communication from the Chennai guys to Coimbatore and we were told that we need to wait till evening to collect partial money and then collect rest at Chennai. With great team work from the passengers, after 4 hrs of arguments, some news channels and police arrived at the scene finally settling the issue. the company reimbursed the money at 6pm. Just to quote one rude statement- The company official challenged one of the female passengers to go to High Court when she pleaded about stranding in the road middle of the night and didn't sleep or eat till 14hrs and asking to reimburse the ticket cost. Horrible Horrible service. Shama Sardar Travels is a rude, arrogant, cheating company with no ethics and operating rules. They will cheat you daylight and have the arrogance to mock you in such pathetic situations. Was this information helpful? | |||||
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Shama Sardar Travels customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
The travel date is Jan 22nd
Reply
Reimbursing ticket money will no where compensate the pain and torture you went through.
We can understand that a bus can get breakdown at any point of time. But the way, the management responds is absolutely rude. The harassing behavior cannot be tolerated at all. Not responding to calls. Not responding to mails.
Same situation happened for us. But you guys were lucky enough, that you had group of passengers. I was alone and not even the bus came to pick me up. The worst pathetic travel service on this planet. I don't know how come Redbus, Paytm and other ticketing partners are supporting this travel agency. Profit is no the only thing that should keep you going. Even people trust matters. I am definitely going to take my case by filing a complaint at consumer court. Will see, how ShamaSardar handles it this time.
Same situation happened for us. But you guys were lucky enough, that you had group of passengers. I was alone and not even the bus came to pick me up. The worst pathetic travel service on this planet. I don't know how come Redbus, Paytm and other ticketing partners are supporting this travel agency. Profit is no the only thing that should keep you going. Even people trust matters. I am definitely going to take my case by filing a complaint at consumer court. Will see, how ShamaSardar handles it this time.
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+91 80 6730 9290 [e-Ticketing & e-Payment]
+91 44 4281 8368 [Head Office]
+91 45 1298 9499 [Dindigul]
Shop No. G3, Srji Majestic Commercial Complex, Omin Bus Stand Entrance, Koyambedu, Chennai, Tamil Nadu, India - 600107