[Resolved] Shama Sardar Travels — Very worst and Useless agency - Very very poor Customer service | |||
Hi all My name is gayathri.Please do not select this travel at any cost. From my experience I am sharing the information. This is the very worst travel agency.No one can found this much worst travels anywhere.I have booked the ticket in this bus for the date 4th nov 2013 at 9.35 PM through ticketgoose.I was in the boarding point at the time of 9.20 PM.and I have called the agency and checking the status of the bus. They told that It will reach in 10 minutes.Again I have called after 10 minutes.Same response.I have called another number.He told bus will reach at 10.15.Again I have waited and called to the agency at the time of 10.20.Again they replied that it will reach in 10 minutes.I got irritated and called one more number, he told It already got crossed at 9.55 PM. I was standing in the exact place.I have n't seen the bus. I have asked the driver number.He said, he dont know the driver number.I have asked the place details now where the bus was.He didn't replied me at all. When I called first time, he told me to statnd near one restaurent.When I have called 2nd time, He told me to stand near one ATM. solution from Ticketgoose Finally I got frustrated then I have called the ticketgoose customercare 4 times.Then only I came to know that they have cancelled the bus.They have n't informed me priorly. No one CHEATERS travels is SHAMA SARDAR TRAVELS.Please dont book the tickets in this travel. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
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+91 80 6730 9290 [e-Ticketing & e-Payment]
+91 44 4281 8368 [Head Office]
+91 45 1298 9499 [Dindigul]
Shop No. G3, Srji Majestic Commercial Complex, Omin Bus Stand Entrance, Koyambedu, Chennai, Tamil Nadu, India - 600107
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