[Resolved] Shine.com — Broke my trust

Prajesh Majumdar

from Delhi, Delhi

Address:	New Delhi, Delhi, 110045
Website:	shine.com

Before the payment, shine.com, gives nice and very productive hope about job related issues. His name is ankit!! And after the payment which is already been more then a week, i realised that this is total bull, i did. There is no service at all. Where as i paid the whole amount of 11, 800 inr. Based on their mail. I never thought like that. They broke my trust, which they said before.

Different people asking for different things only first couple of days, and than no more calls. No job offer is posted on my mail, which is supposed to be based on my profile. Only few job offer shows which is totally diffrent. I can't even thing to apply. However those offers was comong from shine, even before i paid to them. So i don't understant, what special they did, after the full payment.

Even when i asked to refund, the very first day, they said, its not posible. They can't refund. The reason was, right after the payment, i got another phone from a guy, he said i have to meke the additional payment of 30, 000 inr. Which was never explained before.

Immediately i realisd, they make me stupid in the name of job. Which i am desperately looking for.

Is there any way, indian consumer complaints forum can halp me. Is there any way to punish them.

Please advise.

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Sep 27, 2016

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2016

Shine.com Customer Care's response Dear Sir

Greetings from shine.com

With reference to your mail, we would appreciate the opportunity to respond to your concern, We request you to
kindly provide us contact details so that we can get in touch with you and address the concern.

For further assistance contact us at[protected]/355 or email us at [protected]@shine.com.

Regards
Team Shine

Verified Support

Aug 25, 2016

Shine.com Customer Care's response With reference to your comment, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that the money paid by you is not to Shine.com and is not linked with any such recruiter or consultants. Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, sms or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com. Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers. Also please note that time to time, we advertise this on our own newspaper Hindustan Times. Hence, we strongly advice you to immediately file a charge back with bank and file an FIR against the particular recruiter or person from whom you have received a call.