[Resolved]  Shine.com — Money taken by wrong means

Address:Gurgaon, Haryana, 110059
Website:www.shine.com

Shine.com agency trapped me in for the sake of job. I was searching for job and updated my account in Shine.com. Thereafter,
I received a call from Shine representative from a normal number and not a company number by any means and he asked me to opt for paid services which will boost my chances of getting job by way of internal referrals and profile visibility. The amount was Rs 3999 and I readily paid it for the services that were Internal Referencing and profile visibility.

After paying the amount, I got a call from another Shine representative and he said that to provide the features that were promised I would have to pay additional amount of Rs 5350 otherwise those services would not be beneficial. This has been a false commitment made to me at the time of purchase. I asked him many times that this was never communicated to me in written or verbal. He said that it is based on profile and he did not any idea that the company might let me ask for further payment.

After a lot of arguing with both of them they said that they can't do anything as they promised till I do further payments. I have the recording of each and every talk we had. I told them on call that I am not willing to pay anything but they resisted and they asked me to complete the process which asks for Rs 5350 and also asked to refund Rs 4000 but they said that it can't be done. I had already paid 4000 so I paid 5350 making sure that I did not have to pay anything more and he said that this is the final payment and everything will be complete. I paid the amount right away and then he asked me to make another payment of 5350.
I was very frustrated that and yelled at him for cheating me this way and he said this is the process that has to be followed.
I had already paid approx 9000 so I paid another 5350 and after that he again gave me a link of 6999.

This is a very big game that Shine.com played with me just bcoz I was helpless. They deceived and tricked me into paying this much with this game of slowly killing me. I then asked for refund and asked to cancel all the services immediately which they refused. I dont know what has happened. I have the recordings to support my claim. Please help me I want my 15000 back and dont want any shine services. I paid the money on 23 Sept 2016.
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Oct 28, 2016
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2016
Shine.com Customer Care's response
Dear Sir

Greetings from shine.com

With reference to your comment, we would appreciate the opportunity to respond to your concern.Kindly share the contact details with the transaction details so that we can get in touch with you and address the concern or you can write to us on below mentioned mail id.

As, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them.

For further assistance contact us at[protected]/355 or email us at [protected]@shine.com..

Regards

Team Shine
Complaint comments 

Comments

Dear Sir

With reference to your comment, we would appreciate the opportunity to respond to your concern.Kindly share the contact details with the transaction details so that we can get in touch with you and address the concern or you can write to us on below mentioned mail id.

As, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them.

For further assistance contact us at[protected]/355 or email us at [protected]@shine.com

Regards
Team Shine
False recruitment from no. [protected]
tell me that pay 2500rs and you can sit in the recruitment process of hindustan uniliver.

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