[Resolved] Shine.com — Need refund of extra payment done for certification

rks2108

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201305
Website:	www.shine.com

This is to bring it to your notice that I was recently charged havily when I registered for Supply chain Management course (3 month). In the auto generated mail it was clearly mentioned that the course fee is Rs. 8165 and I registered by paying the amount. (Transaction Number:[protected].

Later they told that I shall get a verification call. I got the verification call. But I was surprised to hear that Rs. 9398 (Transaction Number:[protected] had to be paid for verification purpose. I paid this amount as well.

Now I don't understand the unethical behavior of shine.com to charge customers without any reason. Why was I charged for verification purpose. There is no point of this charge. Why was the verification necessary for certification purpose. They told that verification was necessary for certification purpose which was baseless.

I would like to have my Rs. 9398 refunded within a weak or I'll have to take legal actions.

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Apr 28, 2016

Complaint marked as Resolved

I believe it was user error while describing the services provided to me. Now shine team has agreed to refund the extra money. I thank all from shine team for your support and quick response.

Shine.com customer support has been notified about the posted complaint.

Verified Support

Apr 28, 2016

Shine.com Customer Care's response Dear Sir, Greeting from shine.com With reference to your comment,We tried to contact you but the number was not reachable/ unanswered. We request you to kindly provide us a convenient time so that we can get in touch with you and address the concern. For further assistance contact us at[protected]/355 or email us at [protected]@shine.com.