[Resolved] Shine.com — Premium Services Not rendered

Kichi23

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

Good day Sir/Madam, Iam writing to you in regards to the services which i requested to the job portal named "SHINE.COM" Iam terribly disappointed that I did not receive any call after that in regards to this service. I have registered on 11/06/15. I was promised that I will get a call within 2-3 working days for this service. However I even tried to call their customer service, but I am getting poor response, some even using languages. It is highly disappointed to see these kind of groups are doing such fraudulent activities. Iam also attaching my payment details here with. I kindly request you to take necessary action against this recruiters.

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May 28, 2017

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Jun 18, 2015

Shine.com Customer Care's response Dear Sir, Greetings from shine.com With reference to your concern,the services has been processed with in the turn around time.Today you have received the call from the writer for perdevelopment discussion .The draft will be share with you on 19 jun. Your resume writing process starts only after we receive your payment and existing resume. Once we have received the same, our experts have a telephonic discussion with you and then develop you resume. This process takes a week for a regular resume. You need to make yourself available for the discussion to enable us to meet the timeline. In case you are not satisfied with the resume, or have not provided all the information, you get two chances to request changes/update your resume. Delivery time for various services is as follows: First draft: 7 working days Second draft: 4 working days after rejection Third draft: 4 working days after rejection which is mentioned on website as well In case of any queries, you can call us on[protected] / 9420 or email us on [protected]@shine.com.

Jun 19, 2015

Updated by Kichi23 I have received the first draft. Thank you for the quick action. Hope this query is resolved within the TAT that you have mentioned.