[Resolved]  Shine.com — Refund for IFRS Enrollment amount

Address:Mumbai City, Maharashtra

I mastufa ahmed, i enroll online ifrs course with shine.com Payment details to shine.com for ifrs course are given below Date description amount Transaction id is :[protected] 07/09/2015 3000 Transaction id is :[protected] 09/09/2015 9690 11/09/2015 transaction id is :[protected] 16/09/2015 transaction id: cp[protected] 8197 Total amount for ifrs course 24786 I enroll ifrs online course as per instruction of sudhanshu negi ( mail-sudhanshu.[protected]@shine.com ) & gaurav nigam ( mail -gaurav.[protected]@shine.com) . I also mail to [protected]@shine.com, sudhanshu.[protected]@shine.com and gaurav.[protected]@shine.com with 7 days i send mail 3 times each mail but not get any response. Also call customer care no [protected] i don't get proper response. After payment made they don't any respose and any materials not receeived till todays .Please immediately action for the prpose of of ifrs couse.Please take necessary action immediately as soon as possible .With best regards . i complain again because i talk with sanjay gupta mob no [protected] he don't response fully and also pay to CCAvenue.com ref no[protected] amount 2000 he told gave your card no for updating your course charges only rs 10 but deduct from my HDFC A/C Rs 2000 .Please kindly take necessary action for myy favour Mustafa ahmed .Mob no [protected]
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2015
Shine.com Customer Care's response
Dear Sir Thank you for contacting Shine Career Plus With reference to our discussion,we have already shared with you the login details.We have also resend the same. Hence ,request you to login with the shared details and start the course For further assistance contact us at[protected]/355 or email us at [protected]@shine.com.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Shine.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4352
    Pending
    440
    Resolved
    3215
    Shine.com Phone
    +91 12 4432 6930
    Shine.com Address
    11th Floor, Park Centra, Sector-30, Gurgaon, Haryana, India - 122001
    View all Shine.com contact information