[Resolved]  Shine.com — Regarding a call from shine.com

Address:Gurgaon, Haryana, 122001
Website:www.shine.com

Hi, I got a call yesterday, a lady who claims that she is calling from shine.com and she got my number through the registered database of the company. She told me that she would forward my resume to the 3 banks within kanpur location and if I get shortlisted, I would have to pay a chalan by depositing 2500 rs into the bank account. I tried to probe her as why would a bank charge money before recruitment? Then she kept on insisting me that I should deposit the money as it is refundable and only 150rs would be charged as a deductible amount.

Today when she called at 10 am, she told that I am shortlisted for Axis bank. Wonder how could that be true, since she called me around 5:30 pm last evening! When I asked for her email id she gave a universal email id of shine.com which is listed under "contact us" section. To my surprise, when I asked her about her employee id, she got nervous, paused for some seconds and gave her id which is 0291.

I want a strict action to be taken against such people who try to bluff the job seekers and charge money.
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Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Apr 07, 2016
Shine.com Customer Care's response
Dear Madhurima, Greetings from shine.com. With reference to your comment,shine provides various career services and helps you to highlight and feature your profile among recruiter on our job portals but does no guarantee jobs as you are contacted by recruiters on the basis of job availability. These days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants. Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, sms or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com. Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers
Complaint comments 

Comments

Sir,

For every complaint you give the same response, pls display on your homepage that "never pay even single Rs if anyone call from shine.com and ask for the money.
They are using your name and we trust your website and how you will not be responsible for this???
Exactly, they are using your name, so you are responsible for taking actions against them .

Such reply is not expected by a company like yours.

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