Shop CJ — Broken tablet | |||||
I had purchased smartab from shop cj .when tablet was delivered I found that the tablet, s screen was broken.I complaint shop cj many time but no respond. My order no is [protected]. Date 28 /04/2016. Please exchange my broken and worse tablet.I call shop cj custmor care many time but they didn't take any necessary step.docket no is.[protected]. Item code is. 154936.my name is nainum Pantola. Was this information helpful? | |||||
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SHOP CJ Network customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
We purchased an electolux oven through shop cj
When the product is delivered two things belonging to the oven i.e., glass turn table and warranty card cum user manual are missing which are part of the order.
We called and booked complaint many times and it has almost been a month but no response.
The customer care executives are really worst in communication they doesn't know wat they are telling and referring to...
Each one says Onething. They said they will exchange the product and give everything new and some said they will send the missing products.
The order is placed on the name of k.nv ramalakshmi
The order no. Is [protected]
The product name Electrolux grill microwave oven 20litres white colour
The booked date is 17/05/2016.
Delivered date is 22/05/2016.
Please take action as soon as possible.
We are Wexed up with this calling and talking to customer care though the product delivered we couldn't use it because of the missing products.
I never expected this type of service from shop cj.
If this is not rectified we will never purchase things.
All these years we ordered so many products everytime the response was good this time it's really worst very bad network of communication .
Take action as soon as possible.
Ph.no. [protected]
When the product is delivered two things belonging to the oven i.e., glass turn table and warranty card cum user manual are missing which are part of the order.
We called and booked complaint many times and it has almost been a month but no response.
The customer care executives are really worst in communication they doesn't know wat they are telling and referring to...
Each one says Onething. They said they will exchange the product and give everything new and some said they will send the missing products.
The order is placed on the name of k.nv ramalakshmi
The order no. Is [protected]
The product name Electrolux grill microwave oven 20litres white colour
The booked date is 17/05/2016.
Delivered date is 22/05/2016.
Please take action as soon as possible.
We are Wexed up with this calling and talking to customer care though the product delivered we couldn't use it because of the missing products.
I never expected this type of service from shop cj.
If this is not rectified we will never purchase things.
All these years we ordered so many products everytime the response was good this time it's really worst very bad network of communication .
Take action as soon as possible.
Ph.no. [protected]
SHOP CJ Network Customer Care's response, Jun 7, 2016
Verified Support
Hi Jyothi,
We regret the inconvenience. Your query has been forwarded to the customer support team, allow us sometime!
Thanks!
Regards,
Shop CJ India
We regret the inconvenience. Your query has been forwarded to the customer support team, allow us sometime!
Thanks!
Regards,
Shop CJ India
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+91 12 4430 6000
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6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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we regret the inconvenience caused. Do bear with us while we investigate the matter. Be rest assured that we'll work on the feedback provided and fast track a resolution for you. Thank You.
Regards,
Shop CJ India