[Resolved] Shop CJ — Coupons promised but not received | |||||
There was a wrong order issue which i had raised a complaint about. A manager frm shop cj gt in touch wid me and helped me resolve tge issue, though he had promised to send me discount coupons as i had paid an extra price for the order due to a shop cj representatives error. But however, seems lik again i had received a false promise and a another mistake by them.. Doesnt reali show that they value their customers by this kind of service. Was this information helpful? | |||||
Sep 23, 2016 Complaint marked as Resolved SHOP CJ Network customer support has been notified about the posted complaint. Verified Support Aug 22, 2016 SHOP CJ Network Customer Care's response Dear Customer, Thank you for Your Feedback. We are unable to trace your Order details with the information in this e mail. We request you to help us with your Order Number / telephone number registered with us at the time of placing the order so that we can investigate this further. You can also reach us at[protected] and our shopping consultant would be happy to assist you. Regards, Customer Service Shop CJ Network India Pvt. Ltd. | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
2029
Pending
347
Resolved
1185
+91 12 4430 6000
+91 22 4128 6000
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
View all SHOP CJ Network contact information
But I got white colour set, so I want to replace it sir.
Thank you for Your Feedback. We are unable to trace your Order details with the information in this e mail. We request you to help us with your Order Number / telephone number registered with us at the time of placing the order so that we can investigate this further.
You can also reach us at 1860-500-1860 and our shopping consultant would be happy to assist you.
Regards,
Customer Service
Shop CJ Network India Pvt. Ltd.