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SHOP CJ Network Complaints & Reviews

3.2
Last updated Jul 26, 2022
Complaints 2029
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1185
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SHOP CJ Network Phone Numbers

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+91 12 4430 6000
1296
355
+91 22 4128 6000
455
185
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+91 22 4321 7000
664
171
+91 22 3307 3307
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SHOP CJ Network Head Office Address

6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road
Mumbai
Mumbai City District
Maharashtra
India
400007

SHOP CJ Network reviews & complaints page 44

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M
Mrs Saharan
from Mumbai, Maharashtra
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Shoppers reference 20160706066051, beauty mirakles 3 in 1 jewel facial kit

Address:Gurgaon, Haryana

Order no[protected] item was received on[protected], complaint was made for 4 no broken lipsticks, on calling on telephone for ten consecutive days, the packet was picked up on[protected] by aramex vide docked no -[protected].
There is no positive response even after calling so many times on phone
May i once again request u to reply or take action for exchange/ pay by cheque on the following name with in two days before taking...
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D
deep sidhu
from Maler Kotla, Punjab
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Tablet

Address:142049
Website:www. shopcj.com

Dear sir/madam
i am Dharam Singh from Punjab . I shoping one tablet from shop cj . The tablet was not charging. When i complaint shop cj customer care he said you are not a register customer so i cannot help you.Sir my tablet model no. xpvd simm-x710 and my shop cj order number is[protected].Sir/madam i want to repair or change my tablet. Plz sir/madam help me.
thank you....
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A
anwarkhan12
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund 20160620079630

Address:Mumbai City, Maharashtra, 400007
Website:shopcj.com

Order id: [protected]
I tried to place a order on shopcj.com on 20th of june but the payment was debited from wallet & no order was placed at shopcj.. Till now i haven't received my refund for the failed txn yet!...
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R
Reena Kaushik
from Delhi, Delhi
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Not satisfied with quality of product.

Address:Gautam Buddh Nagar, Uttar Pradesh, 2031301
Website:www.shopcj.com

I bought a microwave resistance dinner set from shop cj in the month of july... I placed an order after watching it on tv... I saw it and ask about the quality with customer care executive when i was placing my order. Within a week i received it and when i opened the dinner set it was just an ordinary quality... And stuff of material is not good as i've seen in tv... I called in shop cj customer care and tell them about my complaint that...
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M K Basa
from Mumbai, Maharashtra
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Refund of money

Address:Khordha, Odisha
Website:www.shopcj.com

Order no-[protected]
Delivery date-10/07/2016
Registered complain due bad product quality and breakage -10/07/2016
Product was picked up for refund-12/07/2016
For refund a link was sent to my registered phone no and i filled up the survey in the link for refund to my account-19/07/2016
I have provided all the necessary details but till yet no responce from shopcj.
Sorry to say but shopcj is one...
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S
sowhardh
from Hyderabad, Telangana
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Faraud products by shop cj company

Address:Mumbai City, Maharashtra, 400007
Website:www.shopcj.com/mall/index.htm

Hello sir, I am here to complain about the company called shop cj from where I received a tablet worth 4, 100/-. Once I opened the tablet, it was not working, not even getting charged and the product was so cheap. So, I complained to them number of times but they speak very impolitely and warn me to do what ever I want to do, but the product will not be replaced or they will not refund my money. I am fed up of calling them and so i am complaining...
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V
Veera Ghadiali
from Vapi, Gujarat
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Online booking of mattress protectors

Address:395 007
Website:STar CJ

Having cancelled my order a month back... And also receiving confirmed message...
Why am i being harressed on my landline since a week?. Repeatedly informing them that my order been cancelled since practically a month your customer care is repeatedly harressing us.
Please do look into the matter and rectify at the earliest this annoying behaviour... Will have to think twice before ordering online from you now.
Thanking...
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Address:Mumbai City, Maharashtra, 400007
Website:www.shocj.com

I have ordered electrolux microwave 26l on 6 july 2016 and after received it i am call electrolux service center for demo. Engg came from demo but microwave is not working, he told that pcb is problem need to repair it i am call 11 july again shop cj but till date issue is not solved. I am call so many times for replacement and discuss with team manager sabir, supervisor abhilasha and pravin. Call to executive so many times approx 100 times...
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P
papanrocks
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Missing product

Address:Mumbai City, Maharashtra, 711106
Website:www.shopcj.com

I ordered two quantities of phicomm clue 630 4g smartphone via cod on 5th july, 2016. The order number is[protected]. It was sent via delhivery with awb no[protected]. I received the package on 18th july. Outside the package the quantity was written as 2 and the amount to be collected was also of 2 products. I paid the full amount for 2 products. On opening the package, i saw there is only one of them. That means i paid for two but...
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Debojit Mondal
from Kolkata, West Bengal
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My order number 2016-06-21-078717

Address:741102
Website:www.shopcj.com

This product on wrong place. Plz give me my product asap. U deliver my product on wrong place. I want my money return asap.
My adress is - saktinagar, anjanapara, rajendra lahiri road, krishnagar, nadia, pin-741102, west bengal, india, mob-[protected]/[protected]

Follow this mail i have sent to shop cj *

I want my money back asap because of till date i have not recieve my product. — forwarded message...
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A
Ashishkr96
from Mumbai, Maharashtra
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Product not delivered to me

Address:110084
Website:www.shopcj.com

I purchased a product on 21 june 2016 my order id :[protected]
Now while tracking it's showing that product is delivered and i am regularly doing complaint to customer care from more than 10 days and they are regularly tollerating my issue and saying the product will be delivered to you i have done many calls most probably around 50+ calls but everyday same answer, senior department also doesn't give right information they...
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S
Sravs8
from Nagar Karnul, Telangana
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Prestige 4 burner stove

Address:East Godavari, Andhra Pradesh, 502032
Website:Na

During cooking at morning time,
gas stove was top glass surface was totally damaged with spark and sound.

1)Immidiately stopped everything 2)removed connection from cylendar.
3) Many times tried to call customers care. But call not connected.
4) pl.call us:[protected]....
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K
Kaajal Bhatt Mahapatra
from Kolkata, West Bengal
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Missing product... Puck up not done not refund done

Address:Khordha, Odisha, 7510013
Website:Shop cj online shopping site

Dear customer care

My self kajal mahapatra and regular customer.. But sorry to say as i am having trouble for my order no [protected]... Homemate laundry hanger... I received missing product and inspire of various call am not receive product and on 16 july you staff convey mgs that due to non availability of stock pls you cancelled your order and will arrange pickup for it and than your money will transfer to your accountbr...
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Address:110053
Website:www.shopcj.com

I have ordered a combo of five pieces not-stick cookware on 22nd june 2016. The day when it was delivered to me, i used non-stick tawa and it turned black from its original colour blue and also its handle got loosed as it is about to break and there are also two pressure cookers included in this combo of which one is mentioned on tv as 5litre and another as 3litre but i recieved wrong sizes 4litre and 2litre respectively. I have registered...
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R
Raj01n
from Delhi, Delhi
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Items are not upto the mark

Address:New Delhi, Delhi, 110002
Website:shop cj

My order no.[protected] on COD. the quality of the Product is not that which show on TV.

please replace it as asap

Thanks & regards
Rajesh...
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P
Prachi Murmu
from Kolkata, West Bengal
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Suitcase was defective.

Address:Kolkata, West Bengal

We had ordered a combo of suitcases and it seems that one of them has turned out to be defective. The main chain area is torn. We have been ordering from a long time from shop cj but this kind of mistake hadn't ever occurred until now. It is very upsetting. Also we had asked for a fast delivery since we are soon shifting from this place, now god knows when the it will be exchanged. I want the company to exchange the product as soon as possible....
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T
Tarak Goswami
from Pune, Maharashtra
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Order no 20160711050242 pathetic customer service

Address:Pune, Maharashtra, 411014
Website:www.shopcj.com

Hi,

I have ordered an “electric vox sewing machine with free 18 colorful threads” on 10th july'16.

I have received the sewing machine on 17th july’16, but the 18 colorful threads (Free gift) are missing. Also when i open the cover the seal of the product was broken.

This is the first time, happened with me. Please let me know, will i get this or not.

I look forward to hearing...
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R
Rahul JR
from Mumbai, Maharashtra
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Maharaja mixer

Address:Mumbai City, Maharashtra, 401101
Website:Shopcj.com

I had returned maharaja mixer back to shopcj bcoz it was not the same as shown on tv... but still i have not get my refund from shopcj.com... full one month is completed... but still you all are making fool to us... so plzzzzzzzz transfer my amount to my given acc details to you as soon as possible... because now water is above head... so transfer it soon......
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B
bansal05
from Delhi, Delhi
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Missing items

Address:New Delhi, Delhi, 110032
Website:Shop CJ

My order no.[protected]. I get only one black colour gas top stand instead 4 in prestige 4 burner set.
A picture attached of it.
As describe on its docket print i have not found 2pcs in chef master 8 pcs non stick cookware in which one is khadai.
& joyo cook & serve 5 set assorted is missing.
Please dispatch all the missing items i. E.
3 gas top stand
2 non stick cookware
Joyocook & serve...
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P
pathimini Rajitha
from Hyderabad, Telangana
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Defective Sarees

Address:Hyderabad, Andhra Pradesh, 500001

My order No.[protected]
we got the damaged sarees and whenever we are complainting the shop cj team, they are taking any action.And we want refund for the same.Now its almost 6 months.Kindly look into this and do the needful....
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