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SHOP CJ Network Complaints & Reviews

3.2
Last updated Jul 26, 2022
Complaints 2029
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1185
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SHOP CJ Network Phone Numbers

Phone
+91 12 4430 6000
1296
355
+91 22 4128 6000
455
185
Mobile
+91 22 4321 7000
664
171
+91 22 3307 3307
265
126

SHOP CJ Network Website

SHOP CJ Network Head Office Address

6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road
Mumbai
Mumbai City District
Maharashtra
India
400007

SHOP CJ Network reviews & complaints page 52

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V
Vaibhavi parikh
from Anta, Rajasthan
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My refund not sent to me

I have purchase jwellary product from shop cj . But that was in dameged condition. I returned that product on 25th Feb. But you don't send me my refund. I am very dissapointed from your service. You don't give me properly response. Plz give my refund earlier otherwise I complait a case against shopcj. My phone no. [protected] plz give my refund earlier. I request you. I hope you give me responce earlier....
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G
Ganesh Lingam
from Mumbai, Maharashtra
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Fraud company - defective piece required

Address:401107

This is pertaining to the defective product received from your end.

Details as furnished below.

Bill number[protected].
Dated - 14/04/2016.
Order number - [protected]
Doct number - [protected].

The above furnished details are of my booking of product smart calling tab, which on receipt found heavy scratch on screen, also the the screen images are very negligible, its...
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M
Manikya Kataria
from Noida, Uttar Pradesh
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Prestige juicer mixer grinder

Address:New Delhi, Delhi, 110034
Website:shopcj

Hello...
My resisted mobile number is [protected].
Registered Mobile no.[protected]
i received a prestige juicer mixer grinder Shop cj se on 18/04/2016 approx time 5:30. us product ko electric plug karne par bhi uski moter work nhi kr rahi thi. that's why on 19/4/2016 main sgop cj main complain karwai for the exchange of product after 5 days muje 1new product receive hua jese main courier man ke samne hi open kia or electric...
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S
Sagar Bambhania
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

2 in 1 slim and beauty fitness massager

Address:361006
Website:www.shopcj.com

I had ordered 2 in 1 slim and beauty fitness massager from shop cj from tv.The number on which i placed the order is[protected].The order number of the product is [protected].I placed that order on april 22 from my mobile phone.On april 25 i get my product at 1:00pm.I checked it and it doesn't worked so i called on the same number for the complaint regarding it but they give me another number of the head branch of company in mumbai...
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A
Azma Parveen
from Hyderabad, Telangana
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Wrong product delivered

Address:500089
Website:Shopcj

Hi, I am mailing this complaint after not getting any response from shop Cj they actually delivered a wrong product for which I paid 2200rs and when I called their customer service centre they just every time tell me that it's in process. They are actually fooling the customers. My order no is [protected] made on 3 April 2016. Hope I get the right exchange....
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R
Reshma Ashar
from Mumbai, Maharashtra
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Wonderchef Nutriblend Product Delivery

Address:Mumbai City, Maharashtra, 400002
Website:www.shopcj.com

I had ordered Wonderchef Nutriblend set from Shop CJ on March 24th, 2016. They delivered a damaged product on 8th April. After several complaints, the reverse pick up happened on 12th April and the shop cj team promised that the product would be delivered on 22nd April. After repeated complaint calls nor the customer service team is giving me a clarity on the product delivery status nor, they have followed up on our complaint regarding this...
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S
Sadhana chhabra
from Delhi, Delhi
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Regarding refund

Address:Ghaziabad, Uttar Pradesh, 201001
Website:Shopcj.com

Shop cj are making fool of clients. Me have order a microne tandor frm shop cj on 19th april 2016 n me have got the delivery on 22nd april n the product they deliver was damage and me have contacted them again n they replace the product on 25th april but again the product was not in working condition me again contact them to refund my money and they said within 2 days action will be taken but no action has been taken me trying to contact...
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A
Azma
from Hyderabad, Telangana
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Wrong product delivered

Address:500089
Website:Shop cj

Shop Cj, My order no is ( [protected]) on 3aprl 2016 I placed order for joyo 84 pieces microwavable pink colour dinner set and on 11aprl 2016 I got the delivery bt to my surprise it was a steel dinner set and since then I made several calls to your customer care n they say it's in process. I paid 2200 for this n hope to receive my product my phone no is [protected] n mail id is azmaparveen @ yahoo.com. plz do the needful...
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M
Mayur Randhir
from Bhandara, Maharashtra
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Misguide from custmer care

Address:Nashik, Maharashtra, 422008
Website:www.shopcj.com

Hi
Myself mayur randhir and i had online order one sonata women watch on 7. 4. 16, in this trasaction i had used my star cj point and balance amt. Rs. 102/- pay through online...
After 7-8 days when i cheched for delivery status it shows cancel-payment returned... But no payment actually...
On 18. 4. 16 i had call to shopcj customer care and they told me that your shipment is damaged in transist so pls order once again...
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G
gaurav182
from Gurgaon, Haryana
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Shop cj delivered damaged product

Address:Mumbai City, Maharashtra, 400007

I have ordered diamond (Jewellery) lottery by glowria on 16 mar 2016 and got product delivery on 21 mar 2016, it was a damage item and different from what i haveseen on the television. I have raise complain on the same day. And customer care executive promised me that complaint department will call me in 48 hours, but no call came at all. Then again i called shop cj around 5 to 6 times, they says the same all the time and finally i got a...
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Address:Chandigarh, Punjab, 160071
Website:www.shopcj.com

Request you to please help to get my refund amount against my order no[protected]. On shop cj
My order has been returned on dated 8/4/2016.
But still i did not get my refund and i am not getting postive response from your teleseles executives. No one able to tell me the exact refund policy. Always they said my senior will give you back call.
I am very disappoint with your services.
I am your customer from last...
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A
ashishyadav542
from Noida, Uttar Pradesh
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Missing items not delivered for 2 months

Address:Mumbai City, Maharashtra, 400007
Website:www.shopcj.com

Hi

My order no: [protected] which i ordered on date:03/03/2016 had 3 missing items:
1. Item code 147828 provogue sneakers- size 9
2. Item code 155565 toreto traveller scarf
3. Item code 148905 marco wayfarer mens sunglasses.

After giving 4 complaints, numerous calls, still the items have not been delivered and its very disappointing even after waiting for almost 2 months. Please take necessary...
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A
ashok5281
from Guwahati, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received

Address:Ghaziabad, Uttar Pradesh, 201005

Dear sir,
I was cancelled my order no- [protected] of lava pixel v1
mobile phone from shopcj on 9/04/16. I was done online payment 7698 by pay u money to my cradit card, payment ID[protected], My order cancalled ago 20 days, but no any responce by shopcj & no comunication to me by shopcj. I have not recived my refund so plese give me refund amount to deposit to my bank A/C....
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S
Sudesh_Pawar
from Bengaluru, Karnataka
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Glowria imitation jewellery

Address:411044
Website:www.shopcj.com

Product faulty need refund
I had ordered rumaani jewellery by glowria on 14-apr-16 as per ord no. [protected]. The same was delivered on 20-apr-16.
However, the set delivered had one chain missing and one bangle damaged.
Complaint of the same was given on 20-apr-16. Till 25-apr-16 no one came to pickup the same and on 26-apr-16 pickup person came with wrong order number. As i required the product to gift someone...
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S
senthilkumar6565
from Chennai, Tamil Nadu
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Product not received

Address:600076
Website:shopcj.com

Order No [protected]
Docket No [protected]
Pay Mode OnlinePayment
Invoice Amount Rs. 999.0
Address (near DRJ Hospital)54, canal road, Orchid Springs Flat.No.109, Maple block Korattur, chennai- 76 . TIRUVALLUR TAMIL NADU (600076)
Item name Quantity
5 in 1 Skin Relief Massager (AID) 1
VLCC 4 in 1 Jewel Facial Combo Kit

I have ordered the product on 12th of march,...
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V
Vishal Rafukiya
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Damaged product pick up but not return

Address:Mumbai City, Maharashtra, 400083
Website:shopcj

I purchase 2 roti maker from shop cj when i received the product the product was damage i can call to shop cj for exchange the product the person can come on 12 april 2016 to pick up the product and give me exchange recip and say that the product will returns within 1 week but more then 2 week s are go but my product was not returns i can call on shop cj customer care number and give email also he can take complaint again and again and not...
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M
Mridula Nirmal
from Noida, Uttar Pradesh
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Wonderchef da vinci nonstick family set

Address:New Delhi, Delhi, 110014
Website:www.shopcj.com

Shop cj team,
Order number [protected]

I received the call from number [protected] of sweta (Executive) regarding wonderchef da vinci nonstick family set as shown in your website because it was written nonstick product. But when i received this product i saw at its packing bag that it wasn't a non-stick set at all. Thats the wrong title your website gave to this product.

They cancelled my order...
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I
Indira Kesarker
from Surat, Gujarat
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Defected material send

Address:500026
Website:www.shopcj.com

I hv purchase combo offer advertise on shopcj channel.My order no is [protected] .I received the parcel with short period.After opening i found the matterial is worst and size of clothes is less when i call the customer care to replace or exchange them due to bad product.They denied saying that is they cant replace/exchange b'coz they cant go against the company policy....
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T
TUSHARCHAVAN5559
from Mumbai, Maharashtra
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Shop cj is not giving my refund just harassing me

Address:Mumbai City, Maharashtra, 400030
Website:www.shopcj.com

This is my order number [protected]

docket number [protected]

registered number [protected]

product name prestige induction cook top

shop cj is not giving me response of my return i had called them many time no response from them just harrassing me ...And not giving my refund of rs 2649


plz issued my refund as early as possible in my respective bank a/cbr...
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A
ashwinishinez
from Mumbai, Maharashtra
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Damaged product

Address:Bangalore, Karnataka, 560073
Website:shop cj.com

Hello,
I purchased a product from Shop Cj two months before. The product was damaged so i placed a complaint several times. I have lost atleast 200 rs currency by calling to shop cj customer, still couldnot get any response.

The worst shopping experienc I have ever had.
my order # is [protected]. Awb #[protected].

Could you please help me to exchange or return the product....
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