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SHOP CJ Network Complaints & Reviews

3.2
Last updated Jul 26, 2022
Complaints 2029
Resolved
1185
Unresolved
844
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SHOP CJ Network
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SHOP CJ Network Phone Numbers

Phone
+91 12 4430 6000
1296
355
+91 22 4128 6000
455
185
Mobile
+91 22 4321 7000
664
171
+91 22 3307 3307
265
126

SHOP CJ Network Website

SHOP CJ Network Head Office Address

6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road
Mumbai
Mumbai City District
Maharashtra
India
400007

SHOP CJ Network reviews & complaints page 6

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G
gautamreema
from Mumbai, Maharashtra
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not returning my money in cash

Till now i have not got any response from starcj. They are thief if the customer is not satisfied with the product they should return the money in cash. They do not have any morals and shame by keeping the customer money for their benefits. They are spoiling the company name. They have shown their own character by doing cheap tactic. Trust me they are unprofessional and unresponsible for their work. They cannot force customer to buy anything...
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J
JOBBY BAJPAI
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud call and sms received

Address:Mumbai City, Maharashtra, 401209
Website:www.shopcj.com

Today i have received a call from shop cj saying that i have won a car in the contest held on occasion of 5th anniversary celebration of shop cj. I have to pay rs.8500 as a registration fees online and thereafter within two days the vehicle will be delivery to me or i can also opt for cash for the same. I have received an sms from md shopcj for the same. I cross verified with shop cj customer care center for any such contest held at where...
+1 photos
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T
tejaswitak
from Mumbai, Maharashtra
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pack of 5 uber chic tops + 1 assorted top free by peachy-l

Address:Mumbai City, Maharashtra, 400706

I had oreded pack of 5 uber chic tops + 1 assorted top free by peachy-l.
The order i received is not as per the picture in the oder shown.
The size is too big for me. So can i need a smaller size
I hope you would solve my problem as earlier.
So as per your reply
I have send the parcel with the pick up boy on 12th sept 18. So when will i get my replaced parcel back?...
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A
Anitab86
from Patiala, Punjab
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vip shampoo bottle is open and shampoo came out in the packing

Address:New Delhi, Delhi, 110043

Shampoo reach us but the packing is not good all shampoo from bottle was in covered polythene.
When i cut the packing i saw bottle is already opened and shampoo was all over in packed polythene. We were egarly waiting for this and in excitment after coming from office when i cut the packing i was in shock. All shampoo was out.
Please take it back and provide us the fresh one....
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S
sharad.garg
from Delhi, Delhi
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re:defective hair dryer

Address:Mumbai City, Maharashtra, 400004
Website:www.shopcj.com

Sir,
We ordered a hair drier order no-[protected] dtd-12/03.2018.
After unpacking the packet the hair drier was found not in working condition. I have already intimated to you about the same several times. There is no response from you then. I request you to please refund my money or to replace it with a new piece. Please do it else i have to inform consumer court.

Regards
Ruchi garg
[protected]br...
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N
Neha Parveen
from Bengaluru, Karnataka
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12 pieces stainless steel and non stick cookware set

I have ordered cookware set on 11/08/2018 but the product wasn't the same as shown and one piece was missing so i returned it on 25/08/2018. From that time always they are telling that it will be refunded within 2-3 working days but till now i have not received my amount. From my end everything details i have provided for refund is correct. They are not refunding. What to do. I'm very tensed i can't let my hard earned money go in vain. Plz...
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M
Madhu Kothari
from Nagpur, Maharashtra
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returning product

This are useless company like shop cj
they are just showing the fake product on screen and the ordered products are very useless and they are having fake policies that they will return the product but still the product is not returned and when we ask the delivery boy to take this product
He tells after opening the product we can't accept the product please take this product as fast as possible otherwise we are just going to...
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A
Abdus Sobur
from Silchar, Assam
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mobile handset, xolo era 3x

I have received a Mobil phone xolo era 3x vide order no[protected] from shop cj on 01/09/2018. But on 07/09/18 the handset began to trouble, now camera is not responding and no phn is out going and in coming, pls take necessary action to replace the handset. With thanks
Abdus Sobur
H.no. 234, post office - Joypur Bazar,
Roumari, near jio tower, pin 783128.
Phn no [protected]....
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G
gautamreema
from Mumbai, Maharashtra
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not refunding my money in cash

I am reema have ordered a product code is [protected] which was ordered in july product quality is different. I replaced it with another code is 34564119 pack of 6 patialla and details i have already given by mail as well as on phone taking long time they have suddendly cancelled my order 5days back. Staff was worst and disconnected the line while i was talking with sonika chaudary. Wrong behaviour i have waiting for very long time to get...
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D
dinesh kachoria
from Anandpur Sahib, Punjab
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sunflame 4 burner gas stove

Address:Rupnagar, Punjab, 140124
Website:[email protected]

I have purchased this product from cjshop and delivered on[protected]. After unpacking and installing the stove i got shocked that it is not functioning properly. We complained to your office with registered nohs[protected] against order no;[protected]. Earlier they buyed 72 hr. Then 24 hr. And then again and again. Is this your dealing with customers. And all your responsibilities are finished once your product is sold through e-frenchises...
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B
bimal bhunia
from Rangpo, Sikkim
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cheated me providing another products

I have ordered/purchased 3 double bed-### and 1 single bed ### with 7 pillow covers and also I have paid Rs.1099 +200 for shipping charges with cash on delivery at Haldia -721602.with conversation with TV shows .But while it delivered to me they have shipped 2 single bed ### and two double bed ###
different from shown on TV Adds
So friends be aware of such types of cheaters while purchasing the same...
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G
Ganesh chand joshi
from Delhi, Delhi
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product not completely delivery complaint no 2018090300772

My order is not complete second time, this my order no [protected] is not complete item is shortage & couler is mismatch 4jagging & three tops
Incomplete product 2jagging & tops couler & kawilty chang, size chang i am order l size jagging size s please chang the size l size compiled tops couler & kawilty must issue, tv show couler different and that's size & couler different please check & replesd size & couler
My complaint no...
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G
Gehen Ulfath
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund for otg

Address:560005
Website:Starcj

You people have cheated me on buying an otg from shop cj they sended me wrong product and asked me to courier it. I couriered with the amount of 900rs and now they are giving me only 200rs that to through coupon code and the amount of product was 2000rs and they are refunding only 1700rs they are here to cheat customers please help me out i'm from lower middle class i can't afford such a loss...
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R
ravesharma
from Dindori, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not redeeming 1148 shop cj points worth of rs.1148

On september 22, 2017 i received a msg from shop cj on my mobile no.[protected] which is as per under
Dear custmer
We have credited 1148 shop cj points for your order [protected] you can redeem the same for your subsequent shopping with us.1 shop cj point is equivalent to 1 rupee and the validity for the same is one year.
Sender
Bz-shop cj
Received
01.43 :10pm
Sep 22, 2017
Many times...
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P
pankaj pal 09
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

broken dinner set

Address:Mumbai City, Maharashtra, 400007
Website:www.shopcj.com

I ordered a dinner set at 08 Aug, 2018. It arrived on 28 Aug, 2018. Upon opening the package, several item were found broken, which includes4 plates, bowls and lids. Loose and careless packaging resulted in breaking of crockery items in transit only. After several attempts & hours to contact the customer care, they finally agreed to refund, but only initiated a refund of 150 rupees, which is even less than 10% of the whole amount, it being...
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R
Robinson pal
from Ponnampet, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

felix handy washing machine

Address:Mumbai City, Maharashtra, 400008
Website:Shocj

I had registered a complaint in june 2018 regarding shopcj supplying me damaged felix handy washing machine, today I was surprised to see that my complaint has been resolved. It is not resolved and infact no positive response from shopcj
I only recieved a reply stating my case would be resolved within 8 days, thats all, shopcj consumer care number given but no proper reply.
Im surprised how my complaint has been removed?.br...
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S
Sunita Dehal
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong size + no. of products less than mentioned

Address:110017

Hello,
I ordered 7 ka dum (5 kurtas + 2 leggings) on 18 aug 2018 order no [[protected]] but when i received the same, the size delivered was small instead of xxl, the package had only 1 legging instead of 2, even the quality is very poor. I also called your customer care executive earlier but they were busy and no response.
Kindly either replace the provided product or refund me....
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R
Ramanand Dagar
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refunding of amount

Dear sir, i was ordered two carpet on 21 aug 2017 vide order no [protected] but when i received the same was not matched the deaired quality. So, i was returned the same. And i have received 948 pts. Now i want to redeem the same. I was also call your customer care exacative earlier and they were said will call me within three days. But no call has been received tii date. So please help me...
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nishu rawat
from Jalalpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dinner set broken delivered

Address:201005
Website:www.shopcj.com

Today on 22 aug 18 at 1215 hrs i received my dinner set order no-[protected]. After opening i found both the serving bowls are broken. Kindly do the needful to replace the broken item with the correct one. Thank you!
I am attaching the pictures for ur reference. Please let me know any other information is required to be shared with you and inform me after how many days should i expect my order will be replaced?...
+4 photos
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Adv Pinkee Jamare Deshmukh
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product is small in size and colors are different

Address:Gondia, Maharashtra, 441614
Website:www.shopcj.com

Hi

I have purchased the t-shirt, denim jeans and shirt by order no. [protected], order date 13/08/2018, sub order no.[protected] by cash. After receiving that product i found that product is small in size, colors are different and quality is very poor. T-shirt is small in size and jeans is also small in size and in different color and shirt is small in size....
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